Create an SMS marketing list in ActiveCampaign
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Create an SMS marketing list in ActiveCampaign[edit | edit source]
Last updated: August 25, 2025 at 3:05 PM
An SMS marketing list is a collection of contacts who opted in to receive your broadcast SMS messages. The SMS campaign builder in ActiveCampaign allows you to personalize content, create shortened links, insert images, and schedule your messages. SMS lists also serve as a consent and communication management tool.
Once you create an SMS list in ActiveCampaign, you can add contacts. This article focuses on SMS marketing lists. If you are looking for more information on email marketing lists, see Create an email marketing list.
SMS Add-on[edit | edit source]
To purchase the SMS add-on, you must have a Plus, Professional, or Enterprise plan.
Important Notes[edit | edit source]
- You must purchase the SMS add-on to use this feature.
- To use the SMS editor in ActiveCampaign, you must have a registered UK or USA number to send broadcast SMS messages.
- You must have explicit consent to send SMS messages to your contacts, and those contacts must subscribe to an SMS list.
- If you intend to send SMS messages to recipients in the USA, you are required to register for A2P 10DLC.
- MMS is only supported in the USA. The UK does not support sending MMS messages.
Create an SMS List[edit | edit source]
- Click Contacts > Lists on the left menu.
- Click Add a list.
- A modal window will appear. Complete the following fields:
- Name: Make the list name short yet descriptive. Note that contacts will be able to see your list name.
- List Description: Describe your list to your team. This description will not be visible to your contacts.
- Under Marketing Channel, click the dropdown and choose SMS.
- Click the Save button.
Add Contacts to Your SMS List[edit | edit source]
There are many different ways to add contacts to your SMS list. Click the links or read the steps below to learn more about each option:
- Create an SMS list subscription form
- How to import contacts from a CSV file: On the “Select Fields to Map” page, in the “Select lists” section, choose the SMS list you want to add the imported contacts to. You must create the list before bulk editing contacts. Learn how to create an SMS list.
- Bulk Edit: In the Bulk Editor tool, click Add to a list then choose the SMS list in the Action box. You must create the list before bulk editing contacts. Learn how to create an SMS list.
- Use the Contact Management Page: Add existing contacts, one at a time, to an SMS list with the following steps:
- Click Contacts.
- Click the contact you want to add to an SMS list.
- Scroll down to the Lists section.
- Click Add.
- Choose the SMS list you want to add the contact to.
- Click Okay.
See Also[edit | edit source]
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