Add a form to your Shopify store

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Add a form to your Shopify store

Introduction

Adding a form to your Shopify store using ActiveCampaign is an effective way to grow your email marketing list, engage with customers, and share promotional content. This feature allows you to embed forms quickly in your Shopify store without needing advanced coding skills. It is crucial for businesses looking to enhance customer engagement and streamline processes, especially those using Shopify as their ecommerce platform.

This feature is available only for the Plus, Pro, and Enterprise plans of ActiveCampaign.

How to Access This Feature

To access the functionality of adding a form to your Shopify store, you must ensure that you have integrated your ActiveCampaign account with Shopify. Once the integration is established, you will have the ability to use the form builder and publish forms to your store.

Step-by-Step Instructions

Follow these detailed instructions to add a form to your Shopify store:

1. **Navigate to** Website > Forms in your ActiveCampaign account. 2. **Select** the form you wish to add to your Shopify store or **create a new form** if you haven't done so already. 3. **Click** the Integrate button on the form builder. 4. **Select** the Ecommerce tab. 5. **Choose** your Shopify store from the store dropdown menu. 6. **Click** the Publish to your store button.

Once completed, your form is now embedded in your Shopify store's homepage.

Configuration Options and Settings

While adding forms to your Shopify store, keep the following configuration options in mind:

- **Form Types Supported**: Only Modal, Floating Box, and Floating Bar forms can be added. Inline forms are not supported. - **Form Limit**: You can only have one form embedded on your Shopify store at a time. - **Republishing Requirements**: Any edits you make to the form post-embedding will necessitate that you republish the form for changes to take effect in the store. - **Opt-in Methods**: You may choose between a double opt-in method (recommended) or a single opt-in method when setting up your form. - **Discount Codes**: If utilizing the discount code option, ensure that you create this code in your Shopify and manually add it to the form's confirmation message.

For further customization, visit the Design and customize your ActiveCampaign form documentation.

Best Practices and Tips

- **Maintain Consistency**: Adjust your form's aesthetics to align with your brand’s colors and fonts, ensuring a seamless experience for customers. - **Test Your Form**: After publishing, it’s crucial to test the form thoroughly to confirm it collects the expected data. - **Monitor Subscriber Engagement**: Keep an eye on how subscribers are interacting with your embedded form to refine strategies accordingly. - **Use Clear Calls to Action**: Ensure that the purpose of the form—be it for signing up for newsletters or receiving discounts—is clearly communicated to drive engagement.

Common Use Cases with Examples

1. **Newsletter Sign-ups**: Use the floating bar form type to encourage users to subscribe to your newsletter for updates and offers. 2. **Discount Codes**: Utilize the discount code template for customers who sign up through the form, immediately providing them with a promo code to enhance conversion rates. 3. **Gated Content Access**: Send customers links to exclusive content upon form submission, helping to boost engagement and loyalty.

Troubleshooting

If you encounter issues while adding a form to your Shopify store, consider the following tips:

- **Integration Check**: Ensure that your ActiveCampaign account is properly integrated with your Shopify store. Revisit the integration process if needed. - **Support for Only Certain Form Types**: Remember that only Modal, Floating Box, and Floating Bar forms are supported. - **Editing Issues**: If changes are not appearing on your store, make sure to **republish** the updated form.

FAQ

Q1: Can I add more than one form to my Shopify store? A1: No, only one form can be embedded in your Shopify store at a time.

Q2: What types of forms can I use? A2: You can use Modal, Floating Box, and Floating Bar forms. Inline forms are not supported.

Q3: Do I need to manually republish after changing my form? A3: Yes, any edits you make require you to republish the form to your store to see the changes.

Q4: Can I use the form on multiple pages of my Shopify store? A4: No, the form will only appear on your store's homepage.

Q5: Is there an option for double opt-in? A5: Yes, you can select either the double opt-in or single opt-in method when setting up your form.

Q6: Will the discount code automatically appear in the opt-in confirmation email? A6: No, you will need to manually add the discount code to the opt-in confirmation email if desired.

Q7: How long does it take for the form changes to appear on my store? A7: It may take up to 15 minutes for the updated form to appear on your store after republishing.

For more detailed inquiries or additional support, please refer to ActiveCampaign's support documentation. ```