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Abandoned Cart Automation
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== FAQ == === 1. What ecommerce platforms are compatible with Abandoned Cart Automation? === This feature works with the following ecommerce integrations: '''Shopify''', '''WooCommerce''', and '''Magento'''; and any custom deep data integration that supports abandoned cart. === 2. Can I use multiple "Abandoned Cart" content blocks in a single automated campaign? === No, you can only use one (1) "Abandoned cart" content block per automated campaign. === 3. How can I limit which contacts enter the automation? === You can limit contacts by using the '''Segment the contacts entering this automation''' feature within the trigger settings. === 4. What should I do if the email is not sending? === Ensure that the automation is active and that you have configured all required steps correctly. Also, confirm that there are contacts meeting the conditions of your trigger. === 5. Can I use the Abandoned Cart Automation with custom integrations? === Yes, as long as your custom integration supports abandoned cart data, it can be used with this feature. === 6. Is there a recommended wait time for the trigger before pulling contacts? === It is recommended to use the default wait time of 1 hour, but you can adjust this based on your ecommerce strategy. === 7. How can I track the performance of my Abandoned Cart Automation? === You can monitor performance metrics from the automated campaigns section in ActiveCampaign to analyze the effectiveness of your emails. For further details and a deeper dive into specific features, consider checking related documentation and resources provided by ActiveCampaign. ```
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