Editing About email send limits and overage fees (section)

=== FAQ ===

'''Q1: What happens if I reach my email send limit?'''
A1: If you exceed your limit, you will incur an overage fee of $0.005 per additional email sent.

'''Q2: Can I prevent overage fees?'''
A2: Yes, you can avoid overage fees by increasing your monthly email send limit before reaching your capacity.

'''Q3: When does my email send limit reset?'''
A3: For monthly plans, limits reset on the first day of your billing cycle; for annual plans, they reset on the anniversary date of your subscription.

'''Q4: Who can increase the email send limits for the account?'''
A4: Only Primary Admins and users with billing permissions can update the email send limits.

'''Q5: What plans does ActiveCampaign offer regarding email send limits?'''
A5: ActiveCampaign offers various plans including Starter, Plus, Professional, and Enterprise, each with different email send limits.

'''Q6: Does the email sending limit include transactional emails?'''
A6: No, the email send limits apply only to direct and automated campaigns and do not include 1:1 or transactional emails.

'''Q7: Can I view how many emails I have sent this month?'''
A7: Yes, you can view your monthly email send usage on the '''Billing & Upgrade''' page by selecting the '''Usage''' tab.

This article aims to clarify the importance of monitoring your email send limits within ActiveCampaign and how to effectively manage them to maintain a seamless marketing strategy.
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