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== FAQ == * '''What is a recovery code?''' A recovery code is a single-use code provided during the MFA setup process, used to log into your account in cases where you cannot access your usual verification method. * '''How many recovery codes do I get?''' You will receive several recovery codes upon enabling MFA, but each can only be used once. * '''What should I do if I run out of recovery codes?''' If you run out of recovery codes, you can reset them on the '''Settings > Security''' page in your account. * '''Can someone else use my recovery codes?''' No, recovery codes are unique to your account and should not be shared with anyone. * '''What if I forgot my MFA password?''' If you have forgotten your password, contact your account administrator or the ActiveCampaign Customer Experience Team for support in regaining access. * '''Are recovery codes safe?''' Yes, as long as you keep them in a secure place and do not share them, they are considered a safe method for account access recovery. * '''Can I disable MFA after setting it up?''' Yes, if you decide to disable MFA, you can do so through the '''Settings > Security''' options in your account. By understanding the function and management of multi-factor authentication recovery codes, you can ensure that your ActiveCampaign account continues to remain secure and accessible even in unforeseen circumstances. ```
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