Editing Template cannot be shared (section)

=== FAQ ===

* '''Q: Why doesn’t my template have a Share link?'''
   A: The Share link will be missing if the template is either a pre-made theme or a Custom HTML template directly edited in your account.

* '''Q: How do I create a copy of a pre-made theme?'''
   A: Simply navigate to the template, make your desired changes and then save it as a new template to enable the sharing feature.

* '''Q: Can I share a Custom HTML template?'''
   A: You cannot share a Custom HTML template directly. Instead, copy its code and create a new template in your other account.

* '''Q: What happens if I lose my Custom HTML template?'''
   A: If needed, always ensure to create a backup of your HTML code externally. If lost, it cannot be retrieved from ActiveCampaign.

* '''Q: How can I differentiate between pre-made and custom templates?'''
   A: Pre-made templates are the ones provided by ActiveCampaign, while custom templates are those created or modified specifically by you.

* '''Q: Can I import templates into a different ActiveCampaign account?'''
   A: You can save the code of a Custom HTML template and import that code into a new template in a different ActiveCampaign account.

* '''Q: Will ActiveCampaign support help with template issues?'''
   A: Yes, for any specific issues regarding templates and sharing, you can reach out to ActiveCampaign support for assistance.

By understanding the restrictions and following the best practices outlined in this article, you can manage your templates effectively within ActiveCampaign.
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