Updated Link Modal

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Updated Link Modal

Introduction

The Updated Link Modal is an enhancement to the email designer in ActiveCampaign that provides a more efficient and user-friendly way to manage links within your email campaigns. This feature is integral for users looking to improve visibility and accessibility when adding links, enabling them to seamlessly set up link actions that automate responses whenever contacts click on links in their emails. By improving the ease of creating links, ActiveCampaign ensures that users can engage their audience effectively.

How to Access This Feature

To access the Updated Link Modal, users simply need to click on the link icon located in the navigation bar within the email designer. Alternatively, users can use the keyboard shortcut **Command+K** after selecting text or an image, which will directly open the modal for link management.

Step-by-Step Instructions

1. **Open your Campaign**: Navigate to your email campaign within the email designer.

2. **Select Text or Image**: Click on the text or image where you would like to add a link.

3. **Open the Link Modal**:

  - Click on the link icon in the navigation bar.
  - Alternatively, press **Command+K** on your keyboard to open the modal.

4. **View and Edit Link**:

  - Once the modal opens, the full URL will be displayed.
  - If the URL is long, use the expand icon to view the entire URL comfortably.

5. **Set Up Link Actions**: Within the modal, you can configure actions that should occur when contacts click the link.

6. **Save Changes**: Make sure to save your changes to apply the updated link settings in your campaign.

Configuration Options and Settings

The Updated Link Modal provides several configuration options for managing links:

- **Full URL Display**: Users can see the complete link in the modal, enhancing visibility. - **Link Actions**: Set up automated responses when contacts interact with the link. - **Keyboard Shortcuts**: Use **Command+K** for quick access to the modal.

These options ensure that users have full control over their links within their email campaigns, allowing for a more strategic approach to engagement.

Best Practices and Tips

- Always ensure links are clear and relevant to the content to facilitate higher click-through rates. - Use the expanded view of the URL to double-check the link for accuracy and ensure that it directs contacts to the intended destination. - Regularly review and update your link actions to adapt to changes in your marketing strategy or campaigns. - Test your links before sending out your campaign to ensure they function correctly.

Troubleshooting

If you encounter issues with the Updated Link Modal, consider the following troubleshooting steps: - Verify that you are using an updated version of the email designer, as this feature is not available in the classic email designer. - If your link actions are not working as expected, check to ensure that the action settings have been correctly configured in the modal.

Common Use Cases with Examples

- **Automated Follow-Up**: Use link actions to tag contacts who click on a specific link, allowing you to trigger follow-up emails or segment your audience based on their interests. - **Resource Downloads**: If you're sharing a downloadable resource, create a link that directs contacts to the download page, automating the response for those who take action. - **Event Registrations**: Set up links to direct users to event registration pages, with actions that notify your team when someone expresses interest by clicking the link.

Related Features

For those looking to explore further, check out the following related features: - Campaigns: Gain insights into managing your campaigns effectively. - **Link Actions**: Learn more about setting up intricate link actions tailored to your email marketing needs.

Frequently Asked Questions (FAQ)

1. **What is the function of the Updated Link Modal?**

  - The updated link modal helps users to manage and create links more efficiently in their email campaigns.

2. **How do I open the modal?**

  - Click the link icon or use the keyboard shortcut **Command+K** after selecting your desired text or image.

3. **Can I view a long URL in the modal?**

  - Yes, you can expand the URL using the expand icon for better visibility.

4. **Is this feature available in all ActiveCampaign plans?**

  - The Updated Link Modal is available for marketing and Bundle customers but not in the classic email designer.

5. **What happens if I encounter issues with links?**

  - Confirm you are using the updated email designer and check the configuration settings for the link actions.

6. **Are there any shortcuts for managing links?**

  - Yes, use **Command+K** to quickly access the link modal.

7. **How do link actions help in campaigns?**

  - Link actions allow you to automate responses, making it easy to segment your audience and respond to their interactions effectively.

Additional Resources

- How to add a link action [1] - How do I tag contacts when they click a link in my campaign? [2] ```