Email sends history

```mediawiki Navigation: Main_Page > Reports > Campaigns > Email sends history

How do I check my email sends history?

Introduction

The Email sends history feature within ActiveCampaign allows users to track and analyze their email campaign performance over time. It's essential for understanding how well your email marketing efforts are performing, which campaigns resonate with your audience, and where adjustments may be necessary. By utilizing this feature, marketers can make informed decisions to enhance future email strategies.

This feature is available for various ActiveCampaign plans, including Starter, Plus, Pro, and Enterprise.

How to Access This Feature

To access your email sends history, you will navigate through the Reports section of your ActiveCampaign dashboard.

1. Select Reports from the left-hand menu. 2. Click on the Campaigns Performance option.

In the Campaigns Performance report, you will find a detailed overview of your email sends history, including various metrics regarding your email campaigns.

Step-by-Step Instructions

Follow these detailed instructions to view your email sends history:

1. **Navigate to Reports**: Start by clicking on Reports located in the left-hand menu of your ActiveCampaign dashboard.

2. **Select Campaigns Performance**: From the Reports menu, click on the Campaigns Performance option to enter the performance report section.

3. **Apply Filters**:

  - You can refine your campaign view using the available filters. 
  - Utilize filters to specify campaigns by name, type, and date sent.
  - For additional customization, click on the More filters option, which allows you to include or exclude details such as Apple Privacy Opens.

4. **Review Campaign List**: After applying the desired filters, the report will display a list of all email campaigns that meet your criteria.

5. **View Totals**: Near the bottom of the report, find the Totals section that indicates the total number of campaign sends listed under # Sends.

Configuration Options and Settings

While accessing the Email sends history, you have several bold configuration options available to customize your report:

- **Filters**: Adjust the view of the report by applying filters based on campaign name, type, or date sent. - **More Filters**: This additional setting allows you to include or exclude specifics such as Apple Privacy Opens for enriched metrics.

These settings help you tailor the report to gather precise insights into your email campaigns.

Best Practices and Tips

To effectively utilize the Email sends history feature, consider the following best practices:

- **Regularly Monitor Your Reports**: Make it a habit to regularly check your email sends history to identify trends over time. This can provide insights into which campaigns are performing best. - **Use Filters Effectively**: By applying filters, you can narrow down your analysis to specific campaigns or time frames, helping you to focus on particular marketing tactics and their efficiency. - **Adjust Based on Metrics**: If certain campaigns are underperforming, analyze the metrics presented. Consider testing different subject lines, visuals, or content approaches to improve engagement.

Common Use Cases with Examples

Understanding how your email marketing efforts perform can lead to significant improvements. Here are a few common use cases:

- **Campaign Performance Review**: If you launched a holiday promotional campaign, you might want to check how many recipients opened and clicked through your emails. This helps in understanding the campaign's effectiveness. - **Time Frame Analysis**: You can assess trends by reviewing email sends over specific months to identify peak engagement times. - **Comparative Analysis**: By viewing the performance of automated campaigns versus direct campaigns, you can discern which strategies yield better engagement and conversion rates.

Troubleshooting Section

If you encounter any issues while trying to access your email sends history or if the data is not appearing as expected, consider these troubleshooting steps:

- **Check Your Filters**: Ensure that the filters applied are correct; removing any filters can revert the view to show all campaigns. - **Refresh the Page**: Sometimes, simply refreshing the page can resolve any display issues. - **Contact Support**: If problems persist, reaching out to ActiveCampaign support may be required for detailed assistance.

Related Features

For further enhancement of your analysis capabilities, you might explore the following features related to email sends history: - Campaigns: Understand more about setting up campaigns and their purpose. - Automation: Learn how to set up automated campaigns that are recorded in your email sends history.

FAQ

1. Can I view email sends history for campaigns that were canceled?

No, the email sends history only includes campaigns that were successfully sent.

2. How far back can I view my email sends history?

The email sends history typically allows you to view campaigns over a specified date range based on your filter settings.

3. Are 1:1 emails included in the Campaigns Performance report?

No, only campaigns sent from the Campaigns Overview page and automated campaigns are included in the report.

4. Where can I see my email sending limits?

You can view your email sending limits and usage on the Billing & Upgrade > Usage page of your ActiveCampaign account.

5. What should I do if my email sends history report shows no data?

Review your filter settings, refresh the page, and ensure there are campaigns that have been sent during the selected date range.

6. Is there a difference between automated campaigns and direct campaigns in the reports?

Yes, automated campaigns are those set up through automation sequences, while direct campaigns are sent manually from the Campaigns Overview.

7. Can I export my email sends history data?

Currently, the feature does not support direct data export. Users may need to copy information manually for their records.

For more information about the features mentioned, check out the relevant documentation and resources provided by ActiveCampaign. ```