Export a single contact

```mediawiki Navigation: Main_Page > Contacts > Export a single contact

How do I export a single contact?

Exporting a single contact from ActiveCampaign allows users to obtain detailed information about that specific contact in a CSV format. This feature is particularly useful for users who need to manage their contact data efficiently, whether for marketing purposes, data analysis, or compliance with data regulations. Understanding how to export a single contact from your account can streamline your workflow and enhance your data management practices.

How to access this feature

To access the feature to export a single contact, navigate to the Contacts section from the main menu of your ActiveCampaign account. From there, you can open the contact management area to initiate the export process.

Step-by-step instructions

Follow these steps to export a single contact:

1. Click Contacts in the left menu to go to the Contacts overview page.
2. In the Contacts overview, click the Search Contacts field.
3. Start typing the email address of the contact you want to export. Do not press the return key. The displayed list of contacts will dynamically change based on your input. It’s recommended to use the email address, as it's the unique identifier for contacts in your account.
4. Once you locate the desired contact, click the Export button located at the top right of the page.
5. An Export Options modal will appear. Enter a name for your export in the provided field and select the fields you wish to include. You can click the Other Fields checkbox to select or unselect all fields at once.

• • Note:** Avoid using special characters (!, #, $, etc.) when naming your export, as doing so will result in the file being exported as a text document instead of a CSV.

1. Click Export. The export process will begin in the background, and a confirmation message will display at the top of the page. You can safely navigate to other pages, log out, or close your browser while the export runs.

Configuration options and settings

When exporting a single contact, you have the option to select which fields to include in your CSV file. The available data fields in the export may include:

• **Email address**: The email address of your contact.
• **First name**: The first name of your contact; if not available, the cell will be blank.
• **Last name**: The last name; if not available, this cell will be blank.
• **Phone number**: The phone number; if not available, this cell will also be blank.
• **Status**: This will be blank in the report, as status can only be seen when exported by list.
• **Contact record created**: The date the contact was added to your account.
• **IP address**: Most recent IP address of the contact during the export.
• **User agent**: Information about the browser and operating system of the contact.
• **Organization**: The organization for the contact; if none exists, the cell will be blank.

Best practices and tips

To ensure a successful export process, consider the following best practices:

• Always use the email address as a search criterion since it is a unique identifier.
• Name your export without special characters to avoid formatting issues.
• Regularly check your Exports page for download links, as they expire after 7 days.
• When selecting fields, carefully consider which information is essential for your needs.

Common use cases with examples

1. **Marketing Campaign Review**: A marketer might export a single contact to review their engagement history and analyze how they have interacted with previous campaigns. 2. **Data Compliance**: Businesses may need to export specific contact information for audits or to comply with data privacy regulations like GDPR. 3. **Personalized Communication**: A salesperson could export a contact to tailor communication strategies based on the latest data available, ensuring that they engage the contact with relevant information.

Troubleshooting

If you encounter issues during the export process, consider the following:

• Ensure you are inputting the correct email address for the contact you are trying to export.
• If the export button is unresponsive, verify your account permissions; you may need elevated access to export contacts.
• In case of file format issues, double-check that you did not use any special characters in the export name.

Related features

For broader data management, you might find these features useful:

• How do I export all contacts?
• How do I export a list?
• Advanced Search: Learn how to filter contacts before exporting.

FAQ

Q1: Can I export multiple contacts at once? A: Yes, you can export one or more contacts from the Contacts overview page or by using Advanced Search.

Q2: What happens if I don't see the contact I am searching for? A: Ensure that you are typing part of the email address correctly and that the contact exists in your account.

Q3: What file format is used for the export? A: The contact information is exported in a CSV file format.

Q4: How long are my export links valid? A: The download links for exported files are valid for 7 days.

Q5: Can I include notes in the contact export? A: No, contact notes cannot be exported.

Q6: Is there a limit to how many contacts I can export at once? A: While you can export multiple contacts, exporting a single contact yields detailed information, and exporting many at once may simplify the data.

Q7: How can I ensure I am GDPR compliant when exporting contacts? A: Refer to the GDPR articles and ActiveCampaign resources for guidance on data handling and user rights during your export process.

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