Delete a campaign

```mediawiki Navigation: Main_Page > Campaigns > Delete a campaign

How do I delete a campaign?

In ActiveCampaign, the ability to delete campaigns is an essential feature for maintaining an organized and efficient workspace. This feature allows users to remove campaigns that are no longer needed, including both direct and automated campaigns. Understanding how to properly delete a campaign is crucial, as this action is irreversible and impacts your account's reporting and metrics.

Introduction

Deleting a campaign involves permanently removing it from your ActiveCampaign account. This feature is significant because it helps maintain a clear and clutter-free interface, allowing you to focus on relevant campaigns. However, it’s important to note that only Admins and users with appropriate permissions can perform this action. Once a campaign is deleted, it cannot be recovered, and any related reporting metrics will be lost.

How to access this feature

You can access the campaign deletion feature directly from the Campaigns section of your ActiveCampaign account. Ensure that you have the necessary permissions to delete campaigns, as this feature is restricted to specific user roles.

Step-by-step instructions

Delete a direct campaign

To delete a direct campaign, follow these steps:

1. Click Campaigns on the left menu.
2. Locate the campaign you want to delete.
3. Click the down caret next to the Continue or View reports button.
4. Click the Delete option.

To delete multiple campaigns at once:

1. Click Campaigns on the left menu.
2. Click the checkbox next to each campaign you want to delete. Note that you can only delete campaigns displayed on your current page.
3. Click the Delete button at the top of the page.
4. A confirmation modal window will appear. Click the OK button to confirm.

Delete an automated campaign

To delete a campaign that is part of an automation, follow these instructions:

• Deleting from the Automation Builder:*

1. Click Automations on the left menu.
2. Locate the automation containing the campaign(s) you want to delete, then click the Edit button.
3. Click the View Emails button at the top of the Automation Builder.
4. A modal window will appear. Click the down caret, then select Delete for the specific campaign you wish to remove. Repeat this step for each campaign you want to delete from your account.
5. A confirmation modal window will appear. Click the Delete button to finalize the deletion.

• Deleting from the Automation Messages page:*

1. Click Automations > Automation Messages on the left menu.
2. Locate the automation containing the campaign(s) you want to delete, then click the automation's name to view a list of associated campaigns.
3. Click the Delete button for each campaign you wish to delete from your account.

Configuration options and settings

While deleting a campaign does not involve complex configurations, understanding the context is vital. Here are some important considerations:

• Only Admins and Users with Campaign Delete permissions can delete campaigns.
• If your account is less than 90 days old, you cannot delete sent campaigns.
• Deleted campaigns cannot be restored. However, the Contact Activity Streams will still indicate that a campaign was sent, although the campaign name will not appear.
• Reporting and metrics associated with the deleted campaign will be removed from your account.
• If you have deleted a sent campaign with reply-tracking enabled, reply messages will still be forwarded, but the email report page will not be accessible.

Best practices and tips

1. **Review Before Deleting:** Ensure that you no longer need the campaign and are aware that its deletion cannot be undone. 2. **Backup Campaign Data:** If possible, export campaign data or reports before deletion for reference. 3. **Communicate with Team Members:** Inform team members about ongoing campaigns, especially if you plan to delete them. 4. **Regular Maintenance:** Regularly review and delete old or irrelevant campaigns to keep your workspace organized.

Common use cases with examples

- A user may want to delete a campaign that was created in error or has become outdated. - A marketing team might frequently update their offerings and remove campaigns that no longer align with their current strategy. - Deleting automated campaigns that have run their course or are no longer effective helps in maintaining a streamlined automation workflow.

Troubleshooting

If you encounter issues while attempting to delete a campaign, consider the following:

- **Check Permissions**: Ensure that you have the necessary permissions to delete campaigns. - **Age of Account**: Confirm that your account is over 90 days old if you are trying to delete sent campaigns. - **Campaign Status**: Make sure you are trying to delete a campaign that can be deleted, as some may still be processing or active.

Related features

- For more information on managing campaigns, see the Campaigns article. - Learn about Automation to understand how automated campaigns function.

FAQ

Q1: Can I recover a deleted campaign? A1: No, once a campaign is deleted, it cannot be restored.

Q2: Who can delete campaigns in ActiveCampaign? A2: Only Admins and Users with Campaign Delete permissions have the ability to delete campaigns.

Q3: What happens to reports after a campaign is deleted? A3: All reporting and metrics related to the deleted campaign will be removed from your account.

Q4: Is there a way to back up campaigns before deleting them? A4: It is recommended to export campaign data or reports for reference before performing a deletion.

Q5: Can I delete campaigns from multiple pages at once? A5: No, you can only delete campaigns that are displayed on your current page.

Q6: What if I delete an automated campaign used in other automations? A6: If you delete a campaign from an automation, it will be removed from all automations that use that campaign.

Q7: Why can't I delete a sent campaign? A7: If your account is less than 90 days old, you will not have the capability to delete sent campaigns.

This concludes the guide on how to delete a campaign in ActiveCampaign. For further details, refer to related sections or consult the support documentation. ```