Select a Section

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```mediawiki Navigation: Main_Page > Pages > Designer > Select a Section

I Cannot "Select a Section" Under "Jump to a Section" in My Pages Designer[edit | edit source]

Introduction[edit | edit source]

The "Select a Section" feature is part of the Pages Designer within ActiveCampaign, allowing users to create engaging and interactive content. This feature enables clickable elements, such as links, images, buttons, and the Navigation block, to jump to specific sections of a page through defined IDs. Understanding how to properly utilize this feature is essential for users looking to enhance the functionality of their landing pages or forms.

Unfortunately, users may encounter issues where the Select a Section option is greyed out and does not expand when clicked. This hampers the ability to assign a jump destination, which is vital for effective navigation on designed pages.

How to Access This Feature[edit | edit source]

To access the "Select a Section" feature:

1. Log into your ActiveCampaign account. 2. Navigate to the Pages section from the main dashboard. 3. Choose to create a new page or edit an existing one to enter the Designer interface. 4. Within the designer, look for the Jump to a Section feature, usually located in the settings or configuration options for your page elements.

Step-by-Step Instructions[edit | edit source]

Here’s how to ensure your "Select a Section" feature works effectively:

1. **Add a Page Section**:

  - Click on the specific section of your page where you want to create a jump destination.
  

2. **Define an ID**:

  - Once the section is selected, locate the ID field in the section settings.
  - Enter a unique identifier for that section to enable it as a jump target. This is crucial because the Select a Section submenu will only display options if sections have defined IDs.

3. **Using Jump Links**:

  - After defining IDs in your desired sections, return to the elements you want to link (such as images or buttons).
  - In the element settings, find the Jump to a Section option and click on Select a Section.
  - If everything is correctly set, a dropdown list of defined sections should appear, allowing you to select your desired section for the jump.

4. **Finalizing Your Page**:

  - After assigning your jumps, ensure all changes are saved. Preview your page to verify that the navigation works as expected when users click on the designated elements.

Configuration Options and Settings[edit | edit source]

Understanding the configurations for the "Select a Section" feature is crucial:

- **ID Field**: Ensure each page section has a defined and unique ID within its settings. Without this, the Select a Section dropdown will remain empty or unresponsive.

- **Jump to a Section**: This feature can be configured for various clickable items on your page, including:

 - Links: Direct users to particular sections.
 - Images: Set images to act as navigational elements.
 - Buttons: Create interactive buttons that guide users within the page.
 - Navigation Block: This is an additional feature that can provide site-wide navigation.

Best Practices and Tips[edit | edit source]

1. **Define IDs Early**: To avoid issues, set up your sections and their IDs before trying to create jump links.

2. **Use Descriptive IDs**: Make your ID names descriptive for easier reference when setting up links.

3. **Limit Jump Destinations**: Too many jump sections can clutter your navigation. Stick to essential sections to streamline user experience.

4. **Testing**: Always preview your page in the designer mode to ensure that the jumping works as intended.

Common Use Cases[edit | edit source]

1. **Long-Form Content**: For pages with extensive content, use the "Select a Section" feature to allow users to navigate smoothly to different parts of the text.

2. **Interactive Tutorials**: If you're providing a tutorial or a walkthrough guide, this feature enables users to jump directly to relevant sections without scrolling.

3. **Product Listings**: On e-commerce pages, link products to sections detailing specifications or user reviews, improving customer experience.

Troubleshooting[edit | edit source]

If you encounter issues where the Select a Section dropdown is greyed out:

- **No IDs Defined**: Ensure that at least one section has a defined ID. The dropdown will not work without this configuration.

- **Browser Issues**: Sometimes, browser settings or issues might prevent certain elements from functioning properly. Clear cache or try a different browser if the problem persists.

- **ActiveCampaign Support**: If problems arise that you cannot resolve through configurations, reach out to ActiveCampaign support for assistance.

Related Features[edit | edit source]

- Pages: Learn more about general page creation and configurations in ActiveCampaign. - Designer: Explore the design tools and techniques available in ActiveCampaign for crafting optimized landing pages.

FAQ[edit | edit source]

  • Q: Why is the Select a Section option not expanding?*

A: This occurs when there are no sections with defined IDs. Make sure to set IDs in your page sections.

  • Q: Can I use the "Select a Section" feature for all elements on the page?*

A: It is specifically available for clickable elements such as links, images, buttons, and the Navigation block.

  • Q: What should I do if my links don’t navigate as expected?*

A: Double-check that you have assigned the correct IDs to your page sections and that jumps are properly configured.

  • Q: How can I edit an ID after it is defined?*

A: Simply click on the section and modify the ID within the ID field in the settings.

  • Q: Is the "Select a Section" feature available in all plans?*

A: This feature is available for the Plus, Pro, and Enterprise plans.

  • Q: Can I have multiple sections with the same ID?*

A: No, each section must have a unique ID for the "Select a Section" feature to function correctly.

  • Q: How do I number sections for easier identification?*

A: You can use a numbering system as part of the ID name (e.g., "Section1", "Section2") to maintain organization and clarity.*

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