Analyzing

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Why does my campaign say "Analyzing"?

Introduction

If you notice that your campaign has a status of "Analyzing", this means that it is currently undergoing review by our Compliance team. This review process is essential for ensuring that your campaign adheres to ActiveCampaign's Terms of Service and meets industry standards. Understanding this status is crucial, as it plays a key role in maintaining the integrity of our platform and protecting your reputation as a sender.

The main purpose of the Analyzing process is to prevent the occurrence of elevated spam complaints, unsubscribes, and block events. By implementing this review, we aim to prevent abuse of the platform and mitigate the risk of sending malicious mail.

How to Access This Feature

To access the status of your campaign and determine if it is in the Analyzing phase, log into your ActiveCampaign account and navigate to the Campaigns section. Here you will be able to see the status of your campaigns, including any that are currently under review.

Step-by-Step Instructions

1. **Log into** your ActiveCampaign account. 2. **Navigate to** the Campaigns section from the main dashboard. 3. **Locate** the campaign in question from your list of campaigns. 4. **Check the status** displayed next to the campaign name. If it reads "Analyzing", your campaign is currently being reviewed.

If your campaign is in the Analyzing state, you may need to wait for the compliance review to complete, which usually takes less than 10 minutes. However, there may be times when this process takes longer.

Configuration Options and Settings

While there are no specific configuration options within the Analyzing feature itself, it is essential to be aware of how your campaigns are created to ensure they pass through this review smoothly. Keep the following in mind for your campaigns:

- Ensure that your content complies with ActiveCampaign's Terms of Service. - Avoid using spammy words or misleading subject lines that may trigger further scrutiny. - Provide clear opt-in methods for your subscribers to prevent spam complaints.

Best Practices and Tips

- Regularly review your campaign content to align it with best practices for email marketing to minimize the chances of rejection. - Keep your email lists clean by actively managing subscriptions and removing inactive contacts. - Use a professional sender address that reflects your brand to enhance deliverability and improve your reputation.

Consider reading our articles on the campaign review and approval process and understanding the ActiveCampaign manual review process for detailed insights.

Common Use Cases with Examples

- A user sends a promotional campaign about a new product launch. If the content includes phrases typically associated with spam, it may automatically enter an Analyzing status. - A nonprofit organization sends out newsletters to subscribers to increase engagement. If they include inappropriate language or do not follow proper list management practices, their campaign may also undergo reviewing.

Troubleshooting

If your campaign remains in the Analyzing state for an extended period: - Wait for a notification sent to the email on file for further instructions if additional information is needed. - Check your email inbox for any messages from ActiveCampaign that might explain the delay—especially during non-US business hours, as approvals can be slower during these times.

Related Features

For a deeper understanding of the processes surrounding this feature, consider exploring: - Campaigns - Automation - Email Marketing Strategies

FAQ

Q1: How long does the reviewing process take? A1: The review process usually takes less than 10 minutes, though it might take longer if additional information is required.

Q2: What happens if I don't respond to the compliance request? A2: Your campaign will remain in an Analyzing status until the required additional information is provided.

Q3: Can I continue to send campaigns while one is under review? A3: Yes, you can continue to create and send new campaigns; each campaign will be reviewed independently.

Q4: What types of issues might lead to a campaign being flagged for review? A4: Common issues include misleading subject lines, improper opt-in practices, and content that violates spam regulations.

Q5: Will I be notified once my campaign has been approved? A5: Yes, once your campaign has completed the reviewing process, you will receive a notification.

Q6: Are all my campaigns reviewed automatically? A6: Yes, all campaigns are subject to the compliance review process to ensure they meet industry standards.

Q7: Can I see the list of compliance guidelines? A7: For a detailed list of guidelines, you can refer to ActiveCampaign’s terms of service documentation available in the help center.

This article aims to clarify the Analyzing phase of your campaign and ensure you have the necessary information and tools to succeed. ```