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WhatsApp Template Guide[edit | edit source]
Overview[edit | edit source]
This guide provides information on creating and using templates for WhatsApp messages within ActiveCampaign.
Requirements[edit | edit source]
To effectively use WhatsApp templates, ensure that you meet the following requirements:
- A valid WhatsApp Business Account.
- Approval for your message templates from WhatsApp.
- An ActiveCampaign account with access to the WhatsApp integration.
Creating a WhatsApp Template[edit | edit source]
1. Navigate to the "Templates" section in your ActiveCampaign account. 2. Click on "Create Template." 3. Select "WhatsApp" as the template type. 4. Fill in the required fields, including the template name and message content. 5. Submit the template for approval.
Best Practices[edit | edit source]
- Keep your messages concise and to the point.
- Use placeholders for personalization, such as Template:First name.
- Ensure compliance with WhatsApp's policies to avoid rejection of your templates.
Troubleshooting[edit | edit source]
If you encounter issues with your WhatsApp templates:
- Verify that your template has been approved by WhatsApp.
- Check for any errors in the message formatting.
- Consult the ActiveCampaign support team for further assistance.
See Also[edit | edit source]
For more detailed information, visit the original article: [WhatsApp Template Guide](https://help.activecampaign.com/hc/en-us/search/click?data=BAh7DjoHaWRsKwgcD0NmzhI6D2FjY291bnRfaWRpAzUNBDoJdHlwZUkiDGFydGljbGUGOgZFVDoIdXJsSSJdaHR0cHM6Ly9oZWxwLmFjdGl2ZWNhbXBhaWduLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8yMDY3NzY4ODIzMzc1Ni1XaGF0c0FwcC10ZW1wbGF0ZS1ndWlkZQY7CFQ6DnNlYXJjaF9pZEkiKTQ4OTEzZjAxLTRiNDAtNDQyOC1iNDg4LWYxZDZmZDYyNDk4ZQY7CEY6CXJhbmtpBjoLbG9jYWxlSSIKZW4tdXMGOwhUOgpxdWVyeUkiDVdoYXRzQXBwBjsIVDoScmVzdWx0c19jb3VudGlD--d1a6915f713f2bab3cdd1af7b4f1d5d2a6119a60). ```