Marketing Automation
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SMS Automation Action Improvements[edit | edit source]
Supal Desai Last updated September 6, 2024 at 5:18 PM
We've enhanced the “Send SMS” automation action with more intuitive and easier-to-navigate configuration steps.
SMS is available as an add-on for the following plans:
- Marketing Plus, Professional, and Enterprise
- Sales Plus, Professional, and Enterprise
New customers as of June 3, 2024: Check our pricing page to see if this feature is included in your plan.
Key Improvements[edit | edit source]
- Brand-New Personalization Experience: Enjoy a consistent and intuitive personalization process with chip-based tags for easier editing, type-ahead functionality for quick access, and comprehensive access to all Contact, Deal, Account, and Custom Object personalization tags.
- Modernized design and improved navigation: Enjoy a visually appealing and more efficient setup process.
- SMS message preview: See your message exactly as it will appear to your contacts.
Use Cases[edit | edit source]
- Send SMS when a contact abandons a cart.
- Collect customer feedback and online reviews by sending SMS text messages.
- Send SMS reminders for your webinars, virtual conferences, and other events.
Additional Resources[edit | edit source]
- How to send SMS messages to your contacts
- Purchasing the SMS add-on and credits
- Setting new standards for marketing automation in 2024
See Also[edit | edit source]
For more information, visit the original article: SMS Automation Action Improvements ```