Non profit discount

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Non-profit discount

Introduction

ActiveCampaign offers a special non-profit discount to assist non-profit organizations in maximizing their marketing efforts without straining their budgets. This initiative acknowledges the unique challenges faced by non-profits, allowing them to leverage the power of ActiveCampaign's platform at a significantly reduced cost. Non-profit organizations that apply for this discount can receive up to 20% off their subscription plans, enabling them to utilize the comprehensive features of the platform for less.

How to Access the Non-profit Discount

To access and request the non-profit discount, organizations need to contact ActiveCampaign's sales and customer support teams depending on whether they are new or existing customers.

Step-by-Step Instructions

Requesting a Non-profit Discount for a New Account

1. **Gather Required Information**: Prepare your non-profit information to provide proof of your organization’s status. 2. **Compose an Email**: Send an email to the ActiveCampaign Sales Team at sales@activecampaign.com including your non-profit details. 3. **Wait for a Response**: After submitting your request, wait for confirmation from the sales team regarding your discount.

Requesting a Non-profit Discount for an Existing Account

1. **Check Current Subscription**: Ensure you have an existing ActiveCampaign account that you wish to apply the discount to. 2. **Gather Required Information**: Similar to a new account, prepare necessary non-profit information. 3. **Compose an Email**: Email the ActiveCampaign Customer Experience Team at help@activecampaign.com with your organization’s non-profit information and mention you wish to apply the discount to future payments. 4. **Proof of Status**: Provide any required proof of non-profit status upon request. 5. **Confirmation of Discount**: Wait for confirmation from the customer experience team that your non-profit discount has been applied.

Configuration Options and Settings

The process of applying for the non-profit discount does not involve complex configuration options since it mainly relies on email communication. However, ensure you provide accurate details regarding your nonprofit status to avoid any delays.

Best Practices and Tips

- Ensure your non-profit status is verified before applying for the discount. This will streamline the approval process. - Always use your official non-profit email domain when contacting the sales or support teams to bolster credibility. - Keep records of all communications and confirmations for your reference in case of any issues. - Stay updated with any changes to the discount policies or procedures by checking the ActiveCampaign website.

Common Use Cases with Examples

- A non-profit organization focused on environmental conservation utilizes the non-profit discount to access automation features for their email campaigns, allowing them to manage donor communications more efficiently. - A charity organization that runs fundraising events can leverage ActiveCampaign’s segmentation features at a lower cost, ensuring they can reach the right audience without budget constraints.

Troubleshooting

If you encounter issues when requesting the non-profit discount, consider the following: - Review the information provided in your application to ensure it aligns with your non-profit status. - Ensure you are emailing the correct department based on whether you are a new or existing customer. - If you do not receive a response within a reasonable time frame, consider following up with a polite inquiry to check on the status of your application.

FAQ

Q1: What proof do I need to provide to obtain the non-profit discount? A1: You will need to provide any documentation that verifies your non-profit status, such as a tax-exempt certificate.

Q2: Is the non-profit discount applicable to all plans? A2: Yes, the non-profit discount is available for all ActiveCampaign plans which include Starter, Plus, Pro, and Enterprise.

Q3: How often can I apply for the non-profit discount? A3: Non-profit organizations can apply for the discount during their initial signup or whenever they wish to renew their current plan.

Q4: Can I combine the non-profit discount with other offers? A4: Generally, the non-profit discount is not intended to be combined with other promotional discounts. It’s best to consult with the sales team for clarification.

Q5: What should I do if my request for a non-profit discount is denied? A5: If your discount request is denied, you can ask for clarification on the reasons and discuss any additional steps you may need to take.

Q6: Does the non-profit discount apply only to monthly subscriptions? A6: The non-profit discount can apply to both monthly and annual subscriptions.

Q7: How can I ensure that my discount is applied correctly? A7: After receiving confirmation of your discount application, verify your next billing statement to ensure the discount is reflected.

For more information about pricing options and policies, visit the Pricing page on ActiveCampaign. ```