Create a form for a kiosk

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How do I create a form for a kiosk?

Creating a form for a kiosk is an essential feature for businesses that want to collect customer information in a straightforward manner. Kiosks can be used in a variety of settings, such as retail environments, hospitality, and events, allowing customers to fill out forms conveniently. This feature is particularly useful because it enables offline and online submissions, ensuring that businesses can gather valuable data regardless of internet connectivity.

How to access this feature

To create a form for a kiosk, you can use the ActiveCampaign Forms for iPad app. This app is specifically designed to facilitate the creation and submission of forms on iPads, making it an ideal solution for kiosk use. You can download the app from the following link: [1].

Step-by-step instructions

To create a form for a kiosk using the ActiveCampaign Forms for iPad app, follow these steps:

1. Download and install the ActiveCampaign Forms for iPad app from the App Store.
2. Open the app and log in using your ActiveCampaign account credentials.
3. Click on the Create Form button on the main dashboard.
4. Choose a template or start a new form from scratch.
5. Add necessary fields to your form, such as Name, Email, Phone Number, and any custom fields relevant to your business needs.
6. Customize your form layout and design to match your branding.
7. Set up any necessary actions upon submission, like tagging contacts or sending automated emails.
8. Once completed, click on the Save button to store your form.
9. Test the form on your iPad to ensure it functions correctly.

Configuration options and settings

When creating a form for a kiosk, you have access to several configuration options, which enhance the usability and functionality of your form:

• Field Types: Choose from various field types such as text fields, multiple-choice, checkboxes, and dropdowns to collect diverse information from customers.
• Display Options: Customize how your form appears on the screen, including background colors, text styles, and button placements.
• Submission Actions: Define what happens after a customer submits the form, such as sending a thank-you email or redirecting them to a specific page.
• Offline Functionality: The app allows submissions without an internet connection, synchronizing data once connectivity is restored.

Best practices and tips

• **Keep It Simple**: Limit the number of fields to essential information to avoid overwhelming your customers.
• **User-Friendly Design**: Ensure that the form is easy to navigate with clear labels and simple layout.
• **Test Your Form**: Always conduct a test by filling out the form yourself before deploying it at your kiosk.
• **Prominent Call-to-Action**: Use a noticeable Submit button to clearly indicate to users how to complete their submissions.
• **Follow Up**: Utilize the data collected from submissions to follow up with customers through automated emails or special offers.

Common use cases with examples

- **Retail Environments**: Collect customer feedback on their shopping experience or gather contact information for newsletters. - **Events**: Register attendees for workshops or seminars directly at the venue, allowing seamless data entry. - **Hospitality**: Use forms to collect guest information during check-in or to gain feedback after their stay.

Troubleshooting section

If you encounter issues while creating or using your kiosk form:

• **Connection Issues**: Ensure your iPad is connected to the internet to sync data after offline submissions.
• **Form Loading Problems**: Restart the app or check for updates if the form doesn’t appear as expected.
• **Submission Errors**: Confirm all required fields are filled out, as incomplete forms may not submit successfully.

Related features section

To maximize your use of kiosk forms, consider exploring the following related features within ActiveCampaign:

• Automation: Use automation to create follow-up sequences based on the data collected through your kiosk forms.
• Contact Lists: Organize and segment the contacts for better communication after form submissions.
• Tags: Utilize tags to categorize incoming submissions for more effective marketing efforts.

FAQ section

Q1: Can I use the kiosk form without internet access?

• • A**: Yes, the ActiveCampaign Forms for iPad app allows offline submissions, which will sync once internet connectivity is restored.

Q2: What kinds of fields can I add to my kiosk form?

• • A**: You can add various field types, including text fields, checkboxes, and dropdowns to tailor the form to your specific needs.

Q3: How do I customize the appearance of my form?

• • A**: The app provides options for customizing colors, fonts, and overall layout to match your branding.

Q4: Are there any limits to the number of forms I can create?

• • A**: No, you can create multiple forms as needed, provided it aligns with your ActiveCampaign plan.

Q5: Can I receive notifications for form submissions?

• • A**: Yes, you can set up notifications or automate follow-up emails upon submission to engage with your contacts promptly.

Q6: Is there a way to analyze data collected from kiosk forms?

• • A**: Yes, you can analyze data within ActiveCampaign once forms are submitted and synced, allowing for better insights and reporting.

Q7: Where can I find more information to troubleshoot issues?

• • A**: Refer to the ActiveCampaign Help Center or review the app's documentation for detailed troubleshooting steps.

For comprehensive information on how to create a form for an iPad, please see the help document [2]. ```