Product Release Notes
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Product Release Notes - April 2023
Introduction
The Product Release Notes for April 2023 detail various updates and enhancements made to ActiveCampaign’s platform. These updates significantly improve user experience, expand capabilities, and address user needs, making it essential for users to stay informed about new features and modifications. Understanding these updates can help users maximize the benefits of the tools available and adapt their strategies accordingly.
How to Access This Feature
To access the Product Release Notes, users can navigate to the Product Updates section in ActiveCampaign’s Help Center. From there, select the Release Notes category to view the latest product updates, including the April 2023 release notes.
Step-by-Step Instructions
1. **Log in** to your ActiveCampaign account. 2. Click on the **Help** icon, typically found in the top right corner of the dashboard. 3. Select **Help Center** to be redirected to the help documentation. 4. From the Help Center, navigate to the **Product Updates** section. 5. Click on **Release Notes** to view the latest updates and enhancements, including the April 2023 notes.
Configuration Options and Settings
The following key updates were introduced in April 2023:
April 3, 2023 - MS D365: Sync ActiveCampaign Tags to Dynamics
- D365 users can now view all ActiveCampaign tags associated with a contact. This enhancement allows for better segmentation and filtering within the CRM.
April 3, 2023 - CX Apps: Apps/Accounts Page Design Updates
- Unnecessary pagination on the account details page has been hidden, and additional whitespace has been added above and below the **education banner** on the account tab for better readability.
April 3, 2023 - Add "In Progress" Status Back to CX Apps Logs
- The "In Progress" status has returned, allowing customers to see when the processing of their events is ongoing.
April 5, 2023 - Expanded Email Sync
- Users can now sync emails related to all contacts on a deal, those without an associated deal, and contacts linked to closed deals. This provides greater visibility into all communications related to a deal.
April 14, 2023 - "Any New Deal" Notification Enhancement
- A pipeline permissions check has been added for the "Any New Deal" notification aimed at non-admin users to ensure proper access and security.
April 17, 2023 - Enhanced Segmentation for Ecommerce Triggers
- The introduction of the V2 Segmentation engine in automation triggers allows V2 users to segment on 1-to-1 emails and custom objects.
April 20, 2023 - Custom Reporting Add-On
- An updated empty state for pages has been released, offering clearer guidance on how to utilize the reporting features effectively.
April 25, 2023 - Order Status Automation
- Users can now trigger automations based on changes to an order status by setting up an automation trigger of Order is Updated, with segmentation by status.
April 27, 2023 - Webhooks Setting Page Redesign
- The webhooks page has received a redesign for consistency with ActiveCampaign’s modern aesthetic.
April 27, 2023 - New Campaign Designer for Double Opt-In Emails
- The new Campaign Designer is now utilized for double opt-in emails generated from forms, enhancing the design and customization options.
April 28, 2023 - Campaigns Performance Report Design: Milestone 1
- The initial phase in redesigning the styling and functionality of report layouts has been completed, improving usability and insights.
Best Practices and Tips
- Regularly review the Product Release Notes to remain informed about new features and improvements. Being aware of changes can enhance your use of the platform. - Test new features in a controlled environment or with a small segment before implementing them across your entire operation to ensure they meet your specific needs. - Utilize the expanded sync capabilities and segmentation options to refine marketing efforts and improve customer engagement.
Troubleshooting
If you experience issues with the new features released in April 2023: 1. Ensure all integrations are correctly configured, especially if implementing D365 sync or enhanced segmentation. 2. Check for any account-specific restrictions that may affect new features, particularly permissions related to non-admin users. 3. Consult the Help Center for any known issues regarding the updates.
FAQ
1. What is the purpose of the Product Release Notes?
The Product Release Notes provide a comprehensive overview of the new features, updates, and enhancements made to ActiveCampaign’s platform.
2. How often are the Product Release Notes updated?
The Product Release Notes are updated on a monthly basis, detailing all changes made within that timeframe.
3. Are all users able to access the updates in the Product Release Notes?
Yes, all ActiveCampaign users can access the Product Release Notes through the Help Center.
4. How can I stay informed about future updates?
Regularly check the Product Updates section of the Help Center and consider subscribing to notifications for the latest news.
5. Can I provide feedback on newly released features?
Yes, users are encouraged to provide feedback through the support channels to help improve future updates.
6. What should I do if a new feature is not working as expected?
If you encounter issues, verify your settings and permissions first, then consult the troubleshooting section or contact support for assistance.
7. Where can I find previous Product Release Notes?
Previous Product Release Notes can also be found under the Release Notes section in the Help Center, allowing users to track historical changes.
This comprehensive overview of the April 2023 Product Release Notes is aimed at ensuring users are well-equipped to utilize the latest features effectively. ```