Product Release Notes

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Product Release Notes - June 2023

Introduction

The Product Release Notes serve as a comprehensive overview of all the updates and new features introduced in ActiveCampaign over a specific month. For June 2023, this release notes document outlines significant improvements and functionalities designed to enhance user experience, operational efficiency, and overall performance of the platform. Understanding these updates is crucial for users and administrators as it allows them to leverage new features effectively to meet their campaign goals.

How to Access This Feature

To access the Product Release Notes, follow these steps: 1. Log into your ActiveCampaign account. 2. Navigate to the Campaigns section from the main menu. 3. Look for the 'Product Release Notes' link or search for it in the help section to find detailed documentation.

Step-by-Step Instructions

1. 1. 1. Review the Release Highlights

- Visit the Product Release Notes page, where you will see all updates organized by date. - Each update entry specifies the release date and provides a brief description of the new or improved features.

1. 1. 1. Understanding Each Update

- Each feature update includes a succinct summary that highlights its purpose and benefits. - You can click on links to detailed documents for major features for further exploration (where applicable).

1. 1. 1. Keeping Track of Updates

- Regularly check the Product Release Notes to stay informed about newly released features and how they can impact your campaigns and workflows.

Configuration Options and Settings

The new updates in June 2023 come with various configuration options. Some key features include:

• **Multi-selects in Lists**: This allows users to select multiple items from a single data type in a segment condition without needing to create individual conditions.
• **Account Deal Dimensions and Measures**: New dimensions for reporting on Deals enable users to create more insightful reports regarding sales performance.
• **CX Apps Updates**:

 * **Contact Field Personalization**: Syntax updates and enhanced support for various contact fields.

• **Improved URL Clickability**: Fields containing URLs in Contacts, Accounts, or Deals are now clickable.
• **New Reporting Capabilities**: The introduction of automated reporting for 1:1 emails enhances visibility into email performance metrics.

Each feature update may include specific settings or configurations that can be customized based on user preference.

Best Practices and Tips

- **Stay Updated**: Regularly review the Product Release Notes to ensure you are leveraging the most current features. - **Utilize New Functionalities**: Take full advantage of updated functionalities such as enhanced segmentation and report generation to optimize your campaigns. - **Training and Support**: Ensure your team is trained on the latest features to maximize their potential in your marketing efforts. - **Feedback Loop**: Engage with support to provide feedback on new features, as this can lead to improved functionalities in future releases.

Common Use Cases with Examples

- **List Cleanup**: Utilize the **Segmentation** feature to identify contacts who are inactive and can be removed from your lists, thus improving your overall email deliverability. - **Enhanced Reporting**: Use the new dimensions and measures in the custom reporting feature to get a clearer view of your Deal workflows, tracking performance across different teams. - **Automated 1:1 Emails**: Monitor automated email activities using the new reporting capabilities to gauge recipient engagement and optimize future content.

Troubleshooting

If you encounter issues with any of the new features: - Check the most updated Product Release Notes for any known issues or updates related to the feature. - Ensure you’re following the correct setup instructions as outlined in the feature descriptions. - Reach out to ActiveCampaign support if problems persist after following initial troubleshooting steps provided in the documentation.

Related Features

- To learn more about features that are closely related to those outlined in the June 2023 release notes, consider visiting:

 * Campaigns
 * Automations
 * Reporting

FAQ

What are Product Release Notes?

They are detailed records of updates and new features introduced in ActiveCampaign, specifying changes and enhancements made in a given month.

How often are Product Release Notes published?

These notes are typically published monthly to keep users informed of new developments and enhancements in the platform.

Where can I find the latest updates?

You can access the latest updates directly from the Campaigns section or through the help center in your ActiveCampaign account.

Are there new features for all plan types?

Most features are available across different plans, but some may be limited to specific tiers like Starter, Plus, Pro, or Enterprise.

How can I provide feedback on a new feature?

You can submit feedback directly through ActiveCampaign’s support channels, ensuring your suggestions are considered for future updates.

Is training available for the new features?

Yes, ActiveCampaign often provides training materials and support resources to help users transition to new features effectively.

What should I do if I experience issues with new updates?

Refer to the troubleshooting section in the Product Release Notes or reach out to the ActiveCampaign support team for further assistance.

By staying informed about the latest enhancements and features, you can effectively utilize ActiveCampaign to its fullest and enhance your marketing efforts. ```