Product Release Notes: Difference between revisions

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'''Navigation:''' [[Main_Page]] > [[Updates]] > [[Release Notes]] > Product Release Notes
'''Navigation:''' [[Main_Page]] > [[Product Updates]] > Product Release Notes


== Product Release Notes - December 2023 ==
== Product Release Notes - November 2023 ==


=== Introduction ===
=== Introduction ===
The '''Product Release Notes''' serve as a comprehensive snapshot of the latest updates and enhancements made to ActiveCampaign’s platform. This is vital for users who want to stay informed about new features, improvements, and fixes that enhance their overall experience with the service. In December 2023, several significant updates were rolled out, including enhancements related to Microsoft Dynamics 365, eCommerce manual syncing, and trigger segmentation improvements.
The '''Product Release Notes''' serve as a comprehensive summary of recent updates and enhancements made to ActiveCampaign products. Properly documenting these changes helps users understand new features, improvements, and fixes, allowing them to leverage the platform more effectively. This particular set of release notes outlines the significant updates implemented in November 2023 across various functionalities.


=== How to Access ===
=== How to Access This Feature ===
To access the latest '''Product Release Notes''', navigate to the [[Updates]] section of the ActiveCampaign help center. From there, you can locate the specific release notes for December 2023, as well as any previous notes for reference.
To view the Product Release Notes, navigate to the [[Product Updates]] section in the ActiveCampaign help center. The notes are updated regularly and provide valuable insight into the ongoing development of ActiveCampaign's features and capabilities.  


=== Step-by-Step Instructions ===
=== Step-by-Step Instructions ===
1. **Login** to your ActiveCampaign account.
1. Visit the ActiveCampaign help center.
2. On the dashboard, locate the help center by clicking on the **Help** button (often represented as a question mark icon).
2. Click on the '''Product Updates''' category in the navigation menu.
3. In the help center, navigate to the '''Updates''' section.
3. From here, select the '''Product Release Notes - November 2023''' link to view the latest changes.
4. From the '''Updates''' section, click on '''Release Notes'''. You will find the articles pertaining to each month's updates listed chronologically.
5. Click on '''Product Release Notes - December 2023''' to read the detailed updates.


=== Configuration Options and Settings ===
=== Configuration Options and Settings ===
In the December 2023 release notes, several new configuration options were introduced:
The following configurations and updates were part of the November 2023 release:


* **Microsoft Dynamics 365**: Users now have the ability to turn off and re-map any standard fields with the exception of the primary field and relationship field. This allows for greater flexibility in managing custom fields relevant to business processes.
* '''Searchable Mapping and Connection Refresh''' (November 7, 2023):
 
    - Users can now utilize a '''Search''' function when mapping, facilitating quicker navigation through numerous fields.
* **eCommerce Manual and Historical Sync Progress Bar**: For Shopify users, historical syncing has been enhanced to provide a clear understanding of the syncing process. Users can now see a progress bar during syncing and backdate their store data from the inception of their store’s history.
    - A new '''Reconnect Account''' button allows users to refresh their connection to the app without losing any existing configurations.


* **Enhanced Segmentation in All Triggers**: The introduction of custom object segmentation and other improvements in trigger capabilities means that users can now set up more detailed automation triggers based on various events like:
* '''Contact Import - UI and Styling Enhancements''' (November 8, 2023):
  * Event is recorded
    - Improvements were made to the '''Contact Import''' tool for a more user-friendly experience.
  * Web page visited
  * Dismisses a site message
  * Conversion occurs


=== Best Practices and Tips ===
* '''Ecom Integrations: Expanded Error Logging and Webhook Failure Timestamps''' (November 8, 2023):
- Regularly review the '''Product Release Notes''' to stay updated on new features and functionality that could enhance your use of ActiveCampaign.
    - Enhanced logging functionalities now provide users with actionable recommendations upon encountering errors, alongside added timestamps indicating when webhooks were deactivated.
- When configuring fields in Microsoft Dynamics 365, be deliberate about which fields you choose to re-map to ensure that all necessary data is captured efficiently.
 
- Utilize the enhanced segmentation features to create more targeted automations, which can lead to improved engagement and conversion rates.
* '''Automations Campaign Management for Marketing and Bundle Users''' (November 15, 2023):
    - New features include bulk updating of sender details within campaigns, bulk test email sending, and identification of orphaned campaigns within automations.
 
* '''Display Payment Error State In-App To All Users''' (November 15, 2023):
    - All users will now see alerts in their interface if they are currently in a failed billing state.
 
* '''Ecom Transparency - Connection Handling''' (November 15, 2023):
    - The '''Disconnect''' button has been updated to '''Delete Integration''', and related modals now clarify that integrations should not typically be deleted when troubleshooting issues.
 
* '''Forms: General Form Layout Styling Upgrades''' (November 17, 2023):
    - An updated accordion pattern enhances the interaction with form styling functions, increasing customization capabilities.
 
* '''Enhanced Segmentation in Triggers and Revision History Preview''' (November 28, 2023):
    - Several triggers, such as "Submits a form" and "Goal is achieved", now include advanced segmentation options. Users can also hover over triggers in the '''Revision History''' to view full configurations.
 
* '''WooCommerce Plugin Reskin''' (November 28, 2023):
    - The ActiveCampaign for WooCommerce plugin has been redesigned to align with ActiveCampaign’s branding.


=== Common Use Cases with Examples ===
* '''"X" and "Threads" Icons Added to Email Designer''' (November 30, 2023):
* **Microsoft Dynamics 365 Integration**: A company using '''Microsoft Dynamics 365''' can customize their integration by re-mapping standard fields according to their specific needs, ensuring that all relevant customer information is synchronized properly.
    - New social media icons, '''X''' and '''Threads''', are now integrated into the email design interface.
 
* **Shopify Historical Sync**: An online store using Shopify could take advantage of the historical syncing feature to backdate previous sales data into ActiveCampaign, allowing for better analysis and reporting from the start of their operations.


* **Advanced Automation Triggers**: Businesses can set up automations that trigger when a customer visits a web page or engages with site messages. This capability allows for timely, relevant follow-ups, enhancing the customer journey.
=== Best Practices and Tips ===
- Regularly check the '''Product Release Notes''' to stay updated on new features and enhancements.
- Experiment with newly introduced functionalities to better understand their applicability to your use case.
- Utilize the '''Reconnect Account''' feature as needed to maintain smooth integrations without configurational loss.


=== Troubleshooting ===
=== Troubleshooting ===
If you experience issues accessing the latest '''Product Release Notes''' or using any of the new features:
If you encounter issues with any new features:
1. Consult the '''Product Release Notes''' for relevant updates regarding any known issues or fixes.
2. Ensure that you're following the correct steps outlined in the help center for accessing features.
3. Reach out to ActiveCampaign support for more complex problems or clarifications on new functionalities.


1. Ensure you are logged into your ActiveCampaign account.
=== Common Use Cases with Examples ===
2. Clear your browser cache and refresh the page if you do not see the latest updates.
- **Searchable Mapping** can enhance efficiency for users managing extensive fields during app integration setup.
3. Check if any fields are still not appearing correctly; remember that certain fields in '''Microsoft Dynamics 365''' may need to be activated for visibility.
- The bulk update feature within automations is particularly useful for marketing teams managing multiple campaigns and needing to streamline their processes.
4. If synchronization issues arise with Shopify, double-check the date settings to ensure historical data is linked correctly.


=== FAQ ===
=== FAQ ===
'''Q1: How often are the Product Release Notes updated?'''
A1: The Product Release Notes are updated regularly, typically following each significant update or enhancement to ActiveCampaign features.


'''Q1: What are Product Release Notes?'''
'''Q2: How can I provide feedback on the new features?'''
A1: Product Release Notes detail the latest updates and enhancements made to the ActiveCampaign platform, which include new features, improvements, and fixes.
A2: Feedback can be submitted directly through ActiveCampaign's support channels, which may include surveys or feedback forms following a significant update.
 
'''Q2: How often are the Product Release Notes updated?'''
A2: The Product Release Notes are typically updated monthly to reflect all changes made during that period.


'''Q3: Can I provide feedback about the new features?'''
'''Q3: Are all updates applicable to every ActiveCampaign plan?'''
A3: Yes, ActiveCampaign encourages users to share their feedback regarding new features and updates through their support channels.
A3: Certain features may be exclusive to specific plan types, such as Starter, Plus, Pro, or Enterprise. Please refer to the release notes for plan availability.


'''Q4: Are these updates available to all ActiveCampaign users?'''
'''Q4: Where can I find further documentation on specific features?'''
A4: New features are generally available based on the user’s subscription plan, such as Starter, Plus, Pro, and Enterprise plans.
A4: For further details on individual features, visit the respective sections within the ActiveCampaign help center or search by feature name.


'''Q5: Where can I find previous Product Release Notes?'''
'''Q5: Can I revert changes made by any of the new features?'''
A5: Previous notes can be found in the same '''Release Notes''' section of the [[Updates]] page within the help center.
A5: Depending on the feature, some changes may be reversible while others may not. It’s important to review any modification impact in the '''Revision History'''.


'''Q6: What do I do if I encounter a problem with a new feature?'''
'''Q6: How do I report an issue with a new feature?'''
A6: If you face issues with new features, refer to troubleshooting tips or contact ActiveCampaign support for assistance.
A6: Any issues can be reported directly to ActiveCampaign support via the help center contact options or through the dedicated support channels.


'''Q7: Is there a way to subscribe to updates?'''
'''Q7: Can I suggest new features to the ActiveCampaign team?'''
A7: Users can subscribe to notifications for updates regarding new features and product announcements through their account settings or support options.
A7: Yes, suggestions can often be submitted through ActiveCampaign's support or feedback forms, where users can offer insights into desired functionalities.


For any additional information or assistance, be sure to explore other relevant articles in the [[Updates]] and [[Release Notes]] sections.
In conclusion, staying informed on the latest updates through the '''Product Release Notes''' is crucial for maximizing the use of ActiveCampaign's capabilities and ensuring effective marketing strategies.
```
```

Revision as of 07:39, 3 November 2025

```mediawiki Navigation: Main_Page > Product Updates > Product Release Notes

Product Release Notes - November 2023

Introduction

The Product Release Notes serve as a comprehensive summary of recent updates and enhancements made to ActiveCampaign products. Properly documenting these changes helps users understand new features, improvements, and fixes, allowing them to leverage the platform more effectively. This particular set of release notes outlines the significant updates implemented in November 2023 across various functionalities.

How to Access This Feature

To view the Product Release Notes, navigate to the Product Updates section in the ActiveCampaign help center. The notes are updated regularly and provide valuable insight into the ongoing development of ActiveCampaign's features and capabilities.

Step-by-Step Instructions

1. Visit the ActiveCampaign help center. 2. Click on the Product Updates category in the navigation menu. 3. From here, select the Product Release Notes - November 2023 link to view the latest changes.

Configuration Options and Settings

The following configurations and updates were part of the November 2023 release:

  • Searchable Mapping and Connection Refresh (November 7, 2023):
   - Users can now utilize a Search function when mapping, facilitating quicker navigation through numerous fields.
   - A new Reconnect Account button allows users to refresh their connection to the app without losing any existing configurations.
  • Contact Import - UI and Styling Enhancements (November 8, 2023):
   - Improvements were made to the Contact Import tool for a more user-friendly experience.
  • Ecom Integrations: Expanded Error Logging and Webhook Failure Timestamps (November 8, 2023):
   - Enhanced logging functionalities now provide users with actionable recommendations upon encountering errors, alongside added timestamps indicating when webhooks were deactivated.
  • Automations Campaign Management for Marketing and Bundle Users (November 15, 2023):
   - New features include bulk updating of sender details within campaigns, bulk test email sending, and identification of orphaned campaigns within automations.
  • Display Payment Error State In-App To All Users (November 15, 2023):
   - All users will now see alerts in their interface if they are currently in a failed billing state.
  • Ecom Transparency - Connection Handling (November 15, 2023):
   - The Disconnect button has been updated to Delete Integration, and related modals now clarify that integrations should not typically be deleted when troubleshooting issues.
  • Forms: General Form Layout Styling Upgrades (November 17, 2023):
   - An updated accordion pattern enhances the interaction with form styling functions, increasing customization capabilities.
  • Enhanced Segmentation in Triggers and Revision History Preview (November 28, 2023):
   - Several triggers, such as "Submits a form" and "Goal is achieved", now include advanced segmentation options. Users can also hover over triggers in the Revision History to view full configurations.
  • WooCommerce Plugin Reskin (November 28, 2023):
   - The ActiveCampaign for WooCommerce plugin has been redesigned to align with ActiveCampaign’s branding.
  • "X" and "Threads" Icons Added to Email Designer (November 30, 2023):
   - New social media icons, X and Threads, are now integrated into the email design interface.

Best Practices and Tips

- Regularly check the Product Release Notes to stay updated on new features and enhancements. - Experiment with newly introduced functionalities to better understand their applicability to your use case. - Utilize the Reconnect Account feature as needed to maintain smooth integrations without configurational loss.

Troubleshooting

If you encounter issues with any new features: 1. Consult the Product Release Notes for relevant updates regarding any known issues or fixes. 2. Ensure that you're following the correct steps outlined in the help center for accessing features. 3. Reach out to ActiveCampaign support for more complex problems or clarifications on new functionalities.

Common Use Cases with Examples

- **Searchable Mapping** can enhance efficiency for users managing extensive fields during app integration setup. - The bulk update feature within automations is particularly useful for marketing teams managing multiple campaigns and needing to streamline their processes.

FAQ

Q1: How often are the Product Release Notes updated? A1: The Product Release Notes are updated regularly, typically following each significant update or enhancement to ActiveCampaign features.

Q2: How can I provide feedback on the new features? A2: Feedback can be submitted directly through ActiveCampaign's support channels, which may include surveys or feedback forms following a significant update.

Q3: Are all updates applicable to every ActiveCampaign plan? A3: Certain features may be exclusive to specific plan types, such as Starter, Plus, Pro, or Enterprise. Please refer to the release notes for plan availability.

Q4: Where can I find further documentation on specific features? A4: For further details on individual features, visit the respective sections within the ActiveCampaign help center or search by feature name.

Q5: Can I revert changes made by any of the new features? A5: Depending on the feature, some changes may be reversible while others may not. It’s important to review any modification impact in the Revision History.

Q6: How do I report an issue with a new feature? A6: Any issues can be reported directly to ActiveCampaign support via the help center contact options or through the dedicated support channels.

Q7: Can I suggest new features to the ActiveCampaign team? A7: Yes, suggestions can often be submitted through ActiveCampaign's support or feedback forms, where users can offer insights into desired functionalities.

In conclusion, staying informed on the latest updates through the Product Release Notes is crucial for maximizing the use of ActiveCampaign's capabilities and ensuring effective marketing strategies. ```