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'''Navigation:''' [[Main_Page]] > [[Reports]] > [[Custom Reports]] > Custom report recipe
'''Navigation:''' [[Main_Page]] > [[Reports]] > [[Custom Reports]] > Custom report recipe


== Custom Report Recipe: Ecommerce Product Performance ==
== Custom report recipe: Ecommerce store performance ==


Custom reports in ActiveCampaign allow users to gain deep insights into their data, particularly regarding ecommerce operations. The '''Custom report recipe: Ecommerce product performance''' enables you to analyze product performance metrics based on various factors including order volume, revenue, and abandoned carts. This feature matters because it empowers businesses to make data-driven decisions that can enhance product performance and overall sales.
=== Introduction ===
The '''Custom report recipe: Ecommerce store performance''' in ActiveCampaign is a powerful tool designed to help users analyze their store performance metrics effectively. This feature allows you to identify insights based on order volume and revenue, facilitating better decision-making based on comprehensive data analysis. By utilizing this report, businesses can achieve a more nuanced understanding of how each store performs over specific periods, evaluate the success of marketing campaigns, and enhance overall business strategies.


== How to Access Custom Reports ==
=== How to Access Custom Reports ===
To access the custom reporting tool within your ActiveCampaign account, follow these steps:
To access the custom reporting tool, follow these steps:


# Click on '''Reports''' in the left menu of your account.
# Click '''Reports''' on the left menu of your account.
# From the '''Reports''' menu, select '''Custom Reports'''.
# Select '''Custom Reports''' from the dropdown menu.


Doing this will lead you to the workspace where you can start creating customized reports tailored to your ecommerce needs.
With this navigation, you are ready to build your custom report.


== Step-by-Step Instructions ==
=== Step-by-Step Instructions ===
Creating a custom report for evaluating eCommerce store performance involves adding several components, including filters, dimensions, and measures.


Creating a product performance report involves adding filters, dimensions, and measures to organize and analyze your data effectively. Below are the detailed steps to build this report:
==== Build the Report ====
To build your report, you need to create 5 filters, 1 dimension, and 2 measures as described below.


=== Create the Filters ===
==== Create the Filters ====
You need to create four filters located within the '''eCommerce''' view:
Add each filter by following these steps. Each filter is located in the '''eCommerce''' view:


1. Click on the '''eCommerce''' view.
# Click the '''eCommerce''' view.
2. Select '''Order Created Date'''. A list of options will expand.
# From the list of filters, proceed with the following selections:
3. Hover over the desired filter and click the filter icon that appears. For this article, select the '''Date''' filter.
## Click '''Order Created Date''', hover over the filter you want to use, and click the filter icon that appears.
4. Repeat this for the following filters:
## Hover over '''Automation Name''' and click the filter icon.
  - Hover over '''Automation Name''' and click the filter icon.
## Hover over '''Campaign Name''' and click the filter icon.
  - Hover over '''Campaign Name''' and click the filter icon.
## Hover over '''Product Name''' and click the filter icon.
  - Hover over '''Product Name''' and click the filter icon.
## Finally, hover over '''Store Name''' and click the filter icon.
# After adding the filters, you will need to set operators and values. Click the dropdown for each filter to specify an operator, then click the value field to choose your value from the list presented.


After adding the filters, it's necessary to set operators and values:
==== Create the Dimension ====
This dimension can be added from the '''eCommerce''' view:


5. Click the dropdown beside each filter to specify an operator.
# Click on '''Store Name''' to include it as your dimension.
6. Click the value field; a list of applicable options will appear. Select the appropriate value for each filter.


=== Create the Dimension ===
==== Create the Measures ====
To add the dimension to your report, perform the following:
To add your measures, follow these steps, which are also located in the '''eCommerce''' view:


1. While in the '''eCommerce''' view, click on '''Product Name'''. This will define the dimension for your report.
# Scroll down to the '''Measures''' section.
# First, click the '''Total Orders''' option.
# Then, click the '''Total Revenue''' option.


=== Create the Measure ===
==== Run the Report ====
To include the measure in your report:
With the filters, dimension, and measures in place, it’s time to run your report:


1. Scroll down to the '''Measures''' section within the '''eCommerce''' view.
# Navigate to the '''Visualization''' portion of the report builder.
2. Click on the '''Total Orders''' option to add it to your report.
# Click the '''Table''' chart icon.
# Finally, click the '''Run''' button located at the top right to pull the data into your report.


=== Run the Report ===
This process may take a few moments while the system retrieves the relevant data.
Once all components are assembled, you can run the report:


1. Navigate to the '''Visualization''' portion of the report builder.
==== Save and Share the Report ====
2. Click on the '''Table''' chart icon.
Once you have generated the report, you have the option to save and share it:
3. Finally, click the '''Run''' button located on the top right of the report.


The system will now retrieve the data which may take a few moments to display.
# Click the gear icon located at the top right of the report, next to the '''Run''' button.
# Select '''Save as a Look''' from the dropdown menu.
# Enter a title for your Look.
# Optionally, type a description to provide additional context.
# Click the '''Save & View Look''' option to complete the process.


=== Save and Share the Report ===
=== Configuration Options and Settings ===
After running the report, you can save it for future access or share it with colleagues:
The key components you will configure in your custom report are as follows:


1. Click the gear icon located at the top right of the report, next to the '''Run''' button.
* '''Filters''':
2. Select the '''Save as a Look''' option.
  * '''Order Created Date'''
3. Enter a '''Title''' for your Look.
  * '''Automation Name'''
4. Optionally, provide a description for context.
  * '''Campaign Name'''
5. Click on the '''Save & View Look''' option to finalize it.
  * '''Product Name'''
  * '''Store Name'''
 
* '''Dimension''':
  * '''Store Name'''
 
* '''Measures''':
  * '''Total Orders'''
  * '''Total Revenue'''


== Configuration Options and Settings ==
These components allow for a robust analysis of store performance metrics based on specified criteria.
When creating your custom report, you will utilize the following critical elements:


* **Filters**:  
=== Best Practices and Tips ===
  - '''Order Created Date'''
To maximize the effectiveness of your custom report, consider the following best practices:
  - '''Automation Name'''
  - '''Campaign Name'''
  - '''Product Name'''


* **Dimension**:
* Ensure clarity in the filters applied; overly complex filtering may obscure insights.
  - '''Product Name'''
* Regularly update the title and description of your saved Looks for ease of reference in the future.
* Combine different filtering criteria to generate insights across various metrics, such as campaigns or automation performance.
* Consider scheduling reports on a regular basis to consistently track store performance over time.


* **Measure**:
=== Common Use Cases ===
  - '''Total Orders'''
Here are a few common use cases for the '''Custom report recipe: Ecommerce store performance''':


These components are essential in tailoring the report to extract meaningful insights into your ecommerce operations.
* **Assessing Marketing Effectiveness**: By filtering the report by '''Campaign Name''', businesses can analyze how different marketing efforts impact sales.
* **Sales Seasonality Analysis**: Utilizing the '''Order Created Date''' filter helps in evaluating sales peaks during specific periods (e.g., holidays).
* **Product Performance Review**: By including '''Product Name''' in the filters, companies can identify best-selling products and adjust inventory or marketing strategies accordingly.


== Best Practices and Tips ==
=== Troubleshooting ===
- Ensure you filter reports accurately to focus on the most relevant data.
While generating your custom report, you may encounter common issues such as:
- Consider using various date ranges to compare product performance over time.
- Regularly review and adjust filters to keep your reports up-to-date with current campaigns and promotions.
- Share insights generated from these reports with your sales and marketing teams to enhance collaborative decision-making.


== Troubleshooting ==
* **No Data Displayed**: Ensure that the filters applied are not too restrictive, which may result in no records being returned.
If you encounter issues while creating your custom report, consider the following troubleshooting tips:
* **Long Loading Times**: If the report takes too long to run, simplify some of the filters or reduce the date range to pull data more efficiently.


- Check if you have selected the correct filters, dimensions, and measures. Often, a simple oversight can result in incomplete reports.
=== FAQ ===
- If data isn't loading, verify your internet connection or attempt to refresh the page.
# '''How many filters can I use in a custom report?'''
- Ensure that you have the appropriate permissions to create and save custom reports in your account.
The custom report allows the use of 5 filters to provide detailed insights.


== FAQ ==
# '''Can I customize the report title and description?'''
Yes, when saving your report, you can add a title and optional description for clarity.


=== What is the Custom report recipe: Ecommerce product performance? ===
# '''What measures are used in this report?'''
It is a guided workflow in ActiveCampaign that allows users to create tailored reports focused on ecommerce product performance based on key metrics like order volume and revenue.
The report utilizes measures such as '''Total Orders''' and '''Total Revenue''' to evaluate performance.


=== What features do I need to access custom reports? ===
# '''Is the custom report feature available for all plan types?'''
To utilize this feature, you must have the Custom Reports add-on, which is included with the Enterprise plan or available for purchase if you have a Plus or Professional plan.
This feature is included with the Enterprise plan and as an add-on for Plus and Professional plans.


=== Can I filter reports by specific campaigns? ===
# '''How do I access saved Looks?'''
Yes, one of the filters you can apply is the '''Campaign Name''', which allows you to isolate performance data related to specific marketing campaigns.
Saved Looks can be accessed from the Reports menu under the Custom Reports section.


=== Is it possible to save and retrieve my reports later? ===
By following the above steps and tips, users can effectively leverage the '''Custom report recipe: Ecommerce store performance''' to optimize their eCommerce strategies and drive business success.
Absolutely! You can save your custom reports and easily access them for future reference or sharing with your team.
 
=== What type of data can I visualize in this report? ===
You can visualize data related to total orders, revenue, and other important sales metrics organized by various filters.
 
=== How long does it take for the report data to generate? ===
The time it takes for data to load will vary depending on the amount of information being processed, but it typically only takes a few moments.
 
=== Can I share my reports with other users in ActiveCampaign? ===
Yes, you can share saved reports with colleagues directly through the platform, making collaboration easier.
 
For additional resources and details, consult the ActiveCampaign help center or refer to the official documentation related to custom reports.
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Latest revision as of 19:17, 3 November 2025

```mediawiki Navigation: Main_Page > Reports > Custom Reports > Custom report recipe

Custom report recipe: Ecommerce store performance[edit | edit source]

Introduction[edit | edit source]

The Custom report recipe: Ecommerce store performance in ActiveCampaign is a powerful tool designed to help users analyze their store performance metrics effectively. This feature allows you to identify insights based on order volume and revenue, facilitating better decision-making based on comprehensive data analysis. By utilizing this report, businesses can achieve a more nuanced understanding of how each store performs over specific periods, evaluate the success of marketing campaigns, and enhance overall business strategies.

How to Access Custom Reports[edit | edit source]

To access the custom reporting tool, follow these steps:

  1. Click Reports on the left menu of your account.
  2. Select Custom Reports from the dropdown menu.

With this navigation, you are ready to build your custom report.

Step-by-Step Instructions[edit | edit source]

Creating a custom report for evaluating eCommerce store performance involves adding several components, including filters, dimensions, and measures.

Build the Report[edit | edit source]

To build your report, you need to create 5 filters, 1 dimension, and 2 measures as described below.

Create the Filters[edit | edit source]

Add each filter by following these steps. Each filter is located in the eCommerce view:

  1. Click the eCommerce view.
  2. From the list of filters, proceed with the following selections:
    1. Click Order Created Date, hover over the filter you want to use, and click the filter icon that appears.
    2. Hover over Automation Name and click the filter icon.
    3. Hover over Campaign Name and click the filter icon.
    4. Hover over Product Name and click the filter icon.
    5. Finally, hover over Store Name and click the filter icon.
  3. After adding the filters, you will need to set operators and values. Click the dropdown for each filter to specify an operator, then click the value field to choose your value from the list presented.

Create the Dimension[edit | edit source]

This dimension can be added from the eCommerce view:

  1. Click on Store Name to include it as your dimension.

Create the Measures[edit | edit source]

To add your measures, follow these steps, which are also located in the eCommerce view:

  1. Scroll down to the Measures section.
  2. First, click the Total Orders option.
  3. Then, click the Total Revenue option.

Run the Report[edit | edit source]

With the filters, dimension, and measures in place, it’s time to run your report:

  1. Navigate to the Visualization portion of the report builder.
  2. Click the Table chart icon.
  3. Finally, click the Run button located at the top right to pull the data into your report.

This process may take a few moments while the system retrieves the relevant data.

Save and Share the Report[edit | edit source]

Once you have generated the report, you have the option to save and share it:

  1. Click the gear icon located at the top right of the report, next to the Run button.
  2. Select Save as a Look from the dropdown menu.
  3. Enter a title for your Look.
  4. Optionally, type a description to provide additional context.
  5. Click the Save & View Look option to complete the process.

Configuration Options and Settings[edit | edit source]

The key components you will configure in your custom report are as follows:

  • Filters:
 * Order Created Date
 * Automation Name
 * Campaign Name
 * Product Name
 * Store Name
 
  • Dimension:
 * Store Name
 
  • Measures:
 * Total Orders
 * Total Revenue

These components allow for a robust analysis of store performance metrics based on specified criteria.

Best Practices and Tips[edit | edit source]

To maximize the effectiveness of your custom report, consider the following best practices:

  • Ensure clarity in the filters applied; overly complex filtering may obscure insights.
  • Regularly update the title and description of your saved Looks for ease of reference in the future.
  • Combine different filtering criteria to generate insights across various metrics, such as campaigns or automation performance.
  • Consider scheduling reports on a regular basis to consistently track store performance over time.

Common Use Cases[edit | edit source]

Here are a few common use cases for the Custom report recipe: Ecommerce store performance:

  • **Assessing Marketing Effectiveness**: By filtering the report by Campaign Name, businesses can analyze how different marketing efforts impact sales.
  • **Sales Seasonality Analysis**: Utilizing the Order Created Date filter helps in evaluating sales peaks during specific periods (e.g., holidays).
  • **Product Performance Review**: By including Product Name in the filters, companies can identify best-selling products and adjust inventory or marketing strategies accordingly.

Troubleshooting[edit | edit source]

While generating your custom report, you may encounter common issues such as:

  • **No Data Displayed**: Ensure that the filters applied are not too restrictive, which may result in no records being returned.
  • **Long Loading Times**: If the report takes too long to run, simplify some of the filters or reduce the date range to pull data more efficiently.

FAQ[edit | edit source]

  1. How many filters can I use in a custom report?

The custom report allows the use of 5 filters to provide detailed insights.

  1. Can I customize the report title and description?

Yes, when saving your report, you can add a title and optional description for clarity.

  1. What measures are used in this report?

The report utilizes measures such as Total Orders and Total Revenue to evaluate performance.

  1. Is the custom report feature available for all plan types?

This feature is included with the Enterprise plan and as an add-on for Plus and Professional plans.

  1. How do I access saved Looks?

Saved Looks can be accessed from the Reports menu under the Custom Reports section.

By following the above steps and tips, users can effectively leverage the Custom report recipe: Ecommerce store performance to optimize their eCommerce strategies and drive business success. ```