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'''Navigation:''' [[Main_Page]] > [[Reports]] > [[Custom Reports]] > Custom report recipe
'''Navigation:''' [[Main_Page]] > [[Reports]] > [[Custom Reports]] > Custom report recipe


= Custom report recipe: Ecommerce customer performance =
== Custom report recipe: Ecommerce store performance ==


== Introduction ==
=== Introduction ===
The '''Custom report recipe: Ecommerce customer performance''' feature in ActiveCampaign provides users with the ability to create tailored reports that showcase key customer performance metrics. Understanding these metrics is crucial for businesses, as they help identify who their top customers are based on criteria such as order volume, total revenue, and product orders. This information can be vital in shaping marketing strategies and improving customer relations.
The '''Custom report recipe: Ecommerce store performance''' in ActiveCampaign is a powerful tool designed to help users analyze their store performance metrics effectively. This feature allows you to identify insights based on order volume and revenue, facilitating better decision-making based on comprehensive data analysis. By utilizing this report, businesses can achieve a more nuanced understanding of how each store performs over specific periods, evaluate the success of marketing campaigns, and enhance overall business strategies.


== How to Access Custom Reports ==
=== How to Access Custom Reports ===
To access the custom reporting tool, follow these steps:
To access the custom reporting tool, follow these steps:
# Click '''Reports''' on the left menu of your account.
# Click '''Reports''' on the left menu of your account.
# Click '''Custom Reports''' in the '''Reports''' menu.
# Select '''Custom Reports''' from the dropdown menu.


== Step-by-Step Instructions ==
With this navigation, you are ready to build your custom report.
To build a custom report that includes customer performance metrics, follow these detailed steps:
 
=== Step-by-Step Instructions ===
Creating a custom report for evaluating eCommerce store performance involves adding several components, including filters, dimensions, and measures.
 
==== Build the Report ====
To build your report, you need to create 5 filters, 1 dimension, and 2 measures as described below.
 
==== Create the Filters ====
Add each filter by following these steps. Each filter is located in the '''eCommerce''' view:


=== Create the Filters ===
You will need to create a total of 7 filters. Each filter is located in the '''eCommerce''' view. Here’s how to do it:
# Click the '''eCommerce''' view.
# Click the '''eCommerce''' view.
# For each filter, hover your mouse over the desired item and then click the filter icon that appears:
# From the list of filters, proceed with the following selections:
  # '''Order Created Date'''
## Click '''Order Created Date''', hover over the filter you want to use, and click the filter icon that appears.
  # '''Automation Name'''
## Hover over '''Automation Name''' and click the filter icon.
  # '''Campaign Name'''
## Hover over '''Campaign Name''' and click the filter icon.
  # '''Order State'''
## Hover over '''Product Name''' and click the filter icon.
  # '''Product Name'''
## Finally, hover over '''Store Name''' and click the filter icon.
  # '''Contact Email'''
# After adding the filters, you will need to set operators and values. Click the dropdown for each filter to specify an operator, then click the value field to choose your value from the list presented.
  # '''Store Name'''
# Set operators and values:
  # Click the dropdown for each filter to specify an operator.
  # Then, click the value field to choose from the available options.


=== Create the Dimension ===
==== Create the Dimension ====
You need to set 1 dimension using the following:
This dimension can be added from the '''eCommerce''' view:
# In the '''eCommerce''' view, click '''Contact Email''' to add this dimension.


=== Create the Measures ===
# Click on '''Store Name''' to include it as your dimension.
For the measures, you will add 2 metrics:
# Scroll down to find the '''Measures''' section within the '''eCommerce''' view.
# Click the following options:
  # '''Total Orders'''
  # '''Total Revenue'''


=== Run the Report ===
==== Create the Measures ====
Once all filters, dimensions, and measures are set, it's time to run the report:
To add your measures, follow these steps, which are also located in the '''eCommerce''' view:
# Go to the '''Visualization''' section of the report builder.
 
# Scroll down to the '''Measures''' section.
# First, click the '''Total Orders''' option.
# Then, click the '''Total Revenue''' option.
 
==== Run the Report ====
With the filters, dimension, and measures in place, it’s time to run your report:
 
# Navigate to the '''Visualization''' portion of the report builder.
# Click the '''Table''' chart icon.
# Click the '''Table''' chart icon.
# Finally, click the '''Run''' button located on the top right of the report.  
# Finally, click the '''Run''' button located at the top right to pull the data into your report.
 
This process may take a few moments while the system retrieves the relevant data.
 
==== Save and Share the Report ====
Once you have generated the report, you have the option to save and share it:


Note that retrieving the data may take a few moments.
# Click the gear icon located at the top right of the report, next to the '''Run''' button.
# Select '''Save as a Look''' from the dropdown menu.
# Enter a title for your Look.
# Optionally, type a description to provide additional context.
# Click the '''Save & View Look''' option to complete the process.


=== Save and Share the Report ===
=== Configuration Options and Settings ===
After running the report, you can save and share it:
The key components you will configure in your custom report are as follows:
# Click the gear icon located on the top right of the report next to the '''Run''' button.
# Select '''Save as a Look'''.
# Enter a title for the Look.
# (Optional) Provide a description for additional context.
# Click '''Save & View Look''' to finalize.


== Configuration Options and Settings ==
* '''Filters''':
Here are the key elements to configure in your custom report:
  * '''Order Created Date'''
* '''Filters''': A total of 7 filters, including '''Order Created Date''', '''Automation Name''', and others, which allow you to define your data view.
  * '''Automation Name'''
* '''Dimension''': The report uses '''Contact Email''' as the primary dimension to analyze.
  * '''Campaign Name'''
* '''Measures''': The key metrics include '''Total Orders''' and '''Total Revenue''', which quantify customer engagement and performance.
  * '''Product Name'''
  * '''Store Name'''
 
* '''Dimension''':
  * '''Store Name'''
 
* '''Measures''':
  * '''Total Orders'''
  * '''Total Revenue'''


== Best Practices and Tips ==
These components allow for a robust analysis of store performance metrics based on specified criteria.
* Ensure that each filter is set correctly to pull the most relevant data.
* Regularly review and adjust your report filters to align with changing business objectives or customer behavior.
* Utilize the report by sharing it with team members to promote transparency about ecommerce performance.


== Common Use Cases ==
=== Best Practices and Tips ===
Some examples of using the '''Custom report recipe: Ecommerce customer performance''' include:
To maximize the effectiveness of your custom report, consider the following best practices:
* Identifying the top 10 customers based on total revenue for targeted marketing campaigns.
* Analyzing customer behavior patterns across various campaigns to enhance future marketing efforts.
* Evaluating product performance by correlating product orders with customer data to optimize inventory management.


== Troubleshooting ==
* Ensure clarity in the filters applied; overly complex filtering may obscure insights.
If you encounter issues while creating or running your report, consider the following:
* Regularly update the title and description of your saved Looks for ease of reference in the future.
* Ensure that all fields are selected properly and filters are set according to the desired parameters.
* Combine different filtering criteria to generate insights across various metrics, such as campaigns or automation performance.
* If the report is taking too long to run, check for any filters that might be overly restrictive or conflicting.
* Consider scheduling reports on a regular basis to consistently track store performance over time.
* For technical difficulties, review the ActiveCampaign help documentation or contact support.


== Related Features ==
=== Common Use Cases ===
Consider exploring the following features related to custom reporting:
Here are a few common use cases for the '''Custom report recipe: Ecommerce store performance''':
* [[Reports]]: A broader look at the various reporting capabilities in ActiveCampaign.
* [[Custom Reports]]: More information on creating diverse custom reports tailored to your specific needs.


== FAQ ==
* **Assessing Marketing Effectiveness**: By filtering the report by '''Campaign Name''', businesses can analyze how different marketing efforts impact sales.
* **Sales Seasonality Analysis**: Utilizing the '''Order Created Date''' filter helps in evaluating sales peaks during specific periods (e.g., holidays).
* **Product Performance Review**: By including '''Product Name''' in the filters, companies can identify best-selling products and adjust inventory or marketing strategies accordingly.


=== What plans include the Custom report recipe feature? ===
=== Troubleshooting ===
The custom reports feature requires the custom reports add-on and is included with the Enterprise plan. It is also available for Plus and Professional plan users through an additional purchase.
While generating your custom report, you may encounter common issues such as:


=== How many filters can I use in the Custom report recipe? ===
* **No Data Displayed**: Ensure that the filters applied are not too restrictive, which may result in no records being returned.
You can use a total of 7 filters, which are critical for defining the criteria of your report.
* **Long Loading Times**: If the report takes too long to run, simplify some of the filters or reduce the date range to pull data more efficiently.


=== Can I save and share the report? ===
=== FAQ ===
Yes, after running the report, you can save it as a Look and share it with your colleagues for collaborative analysis.
# '''How many filters can I use in a custom report?'''
The custom report allows the use of 5 filters to provide detailed insights.


=== What measures are included in the report? ===
# '''Can I customize the report title and description?'''
The Custom report recipe includes two measures: '''Total Orders''' and '''Total Revenue'''.
Yes, when saving your report, you can add a title and optional description for clarity.


=== Is it possible to modify the filters after the report is created? ===
# '''What measures are used in this report?'''
Yes, you can modify the filters at any point to adjust the report criteria as needed.
The report utilizes measures such as '''Total Orders''' and '''Total Revenue''' to evaluate performance.


=== How long does it take to generate the report? ===
# '''Is the custom report feature available for all plan types?'''
The report generation time may vary based on the amount of data being processed, so it might take a few moments.
This feature is included with the Enterprise plan and as an add-on for Plus and Professional plans.


=== What if I have further questions about creating custom reports? ===
# '''How do I access saved Looks?'''
For additional assistance, refer to the ActiveCampaign help documentation or reach out to customer support.  
Saved Looks can be accessed from the Reports menu under the Custom Reports section.


By following the above steps and tips, users can effectively leverage the '''Custom report recipe: Ecommerce store performance''' to optimize their eCommerce strategies and drive business success.
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Latest revision as of 19:17, 3 November 2025

```mediawiki Navigation: Main_Page > Reports > Custom Reports > Custom report recipe

Custom report recipe: Ecommerce store performance[edit | edit source]

Introduction[edit | edit source]

The Custom report recipe: Ecommerce store performance in ActiveCampaign is a powerful tool designed to help users analyze their store performance metrics effectively. This feature allows you to identify insights based on order volume and revenue, facilitating better decision-making based on comprehensive data analysis. By utilizing this report, businesses can achieve a more nuanced understanding of how each store performs over specific periods, evaluate the success of marketing campaigns, and enhance overall business strategies.

How to Access Custom Reports[edit | edit source]

To access the custom reporting tool, follow these steps:

  1. Click Reports on the left menu of your account.
  2. Select Custom Reports from the dropdown menu.

With this navigation, you are ready to build your custom report.

Step-by-Step Instructions[edit | edit source]

Creating a custom report for evaluating eCommerce store performance involves adding several components, including filters, dimensions, and measures.

Build the Report[edit | edit source]

To build your report, you need to create 5 filters, 1 dimension, and 2 measures as described below.

Create the Filters[edit | edit source]

Add each filter by following these steps. Each filter is located in the eCommerce view:

  1. Click the eCommerce view.
  2. From the list of filters, proceed with the following selections:
    1. Click Order Created Date, hover over the filter you want to use, and click the filter icon that appears.
    2. Hover over Automation Name and click the filter icon.
    3. Hover over Campaign Name and click the filter icon.
    4. Hover over Product Name and click the filter icon.
    5. Finally, hover over Store Name and click the filter icon.
  3. After adding the filters, you will need to set operators and values. Click the dropdown for each filter to specify an operator, then click the value field to choose your value from the list presented.

Create the Dimension[edit | edit source]

This dimension can be added from the eCommerce view:

  1. Click on Store Name to include it as your dimension.

Create the Measures[edit | edit source]

To add your measures, follow these steps, which are also located in the eCommerce view:

  1. Scroll down to the Measures section.
  2. First, click the Total Orders option.
  3. Then, click the Total Revenue option.

Run the Report[edit | edit source]

With the filters, dimension, and measures in place, it’s time to run your report:

  1. Navigate to the Visualization portion of the report builder.
  2. Click the Table chart icon.
  3. Finally, click the Run button located at the top right to pull the data into your report.

This process may take a few moments while the system retrieves the relevant data.

Save and Share the Report[edit | edit source]

Once you have generated the report, you have the option to save and share it:

  1. Click the gear icon located at the top right of the report, next to the Run button.
  2. Select Save as a Look from the dropdown menu.
  3. Enter a title for your Look.
  4. Optionally, type a description to provide additional context.
  5. Click the Save & View Look option to complete the process.

Configuration Options and Settings[edit | edit source]

The key components you will configure in your custom report are as follows:

  • Filters:
 * Order Created Date
 * Automation Name
 * Campaign Name
 * Product Name
 * Store Name
 
  • Dimension:
 * Store Name
 
  • Measures:
 * Total Orders
 * Total Revenue

These components allow for a robust analysis of store performance metrics based on specified criteria.

Best Practices and Tips[edit | edit source]

To maximize the effectiveness of your custom report, consider the following best practices:

  • Ensure clarity in the filters applied; overly complex filtering may obscure insights.
  • Regularly update the title and description of your saved Looks for ease of reference in the future.
  • Combine different filtering criteria to generate insights across various metrics, such as campaigns or automation performance.
  • Consider scheduling reports on a regular basis to consistently track store performance over time.

Common Use Cases[edit | edit source]

Here are a few common use cases for the Custom report recipe: Ecommerce store performance:

  • **Assessing Marketing Effectiveness**: By filtering the report by Campaign Name, businesses can analyze how different marketing efforts impact sales.
  • **Sales Seasonality Analysis**: Utilizing the Order Created Date filter helps in evaluating sales peaks during specific periods (e.g., holidays).
  • **Product Performance Review**: By including Product Name in the filters, companies can identify best-selling products and adjust inventory or marketing strategies accordingly.

Troubleshooting[edit | edit source]

While generating your custom report, you may encounter common issues such as:

  • **No Data Displayed**: Ensure that the filters applied are not too restrictive, which may result in no records being returned.
  • **Long Loading Times**: If the report takes too long to run, simplify some of the filters or reduce the date range to pull data more efficiently.

FAQ[edit | edit source]

  1. How many filters can I use in a custom report?

The custom report allows the use of 5 filters to provide detailed insights.

  1. Can I customize the report title and description?

Yes, when saving your report, you can add a title and optional description for clarity.

  1. What measures are used in this report?

The report utilizes measures such as Total Orders and Total Revenue to evaluate performance.

  1. Is the custom report feature available for all plan types?

This feature is included with the Enterprise plan and as an add-on for Plus and Professional plans.

  1. How do I access saved Looks?

Saved Looks can be accessed from the Reports menu under the Custom Reports section.

By following the above steps and tips, users can effectively leverage the Custom report recipe: Ecommerce store performance to optimize their eCommerce strategies and drive business success. ```