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'''Navigation:''' [[Main_Page]] > [[Reports]] > [[Custom Reports]] > Custom report recipe: Campaign engagement trend
'''Navigation:''' [[Main_Page]] > [[Reports]] > [[Custom Reports]] > Custom report recipe


== Custom report recipe: Campaign engagement trend ==
== Custom report recipe: Ecommerce store performance ==


Custom reports in ActiveCampaign allow you to generate insightful analytics tailored to your specific needs. The '''Custom report recipe: Campaign engagement trend''' provides you with the necessary tools to assess the performance of your campaigns over time, thereby helping you understand how your audience engages with your emails.
=== Introduction ===
The '''Custom report recipe: Ecommerce store performance''' in ActiveCampaign is a powerful tool designed to help users analyze their store performance metrics effectively. This feature allows you to identify insights based on order volume and revenue, facilitating better decision-making based on comprehensive data analysis. By utilizing this report, businesses can achieve a more nuanced understanding of how each store performs over specific periods, evaluate the success of marketing campaigns, and enhance overall business strategies.


This article will guide you through creating a custom report that highlights campaign engagement metrics, including the ability to set filters based on parameters like associated automation name, campaign name, or event date. Understanding and utilizing this feature is crucial for optimizing your email marketing strategy.
=== How to Access Custom Reports ===
To access the custom reporting tool, follow these steps:


== How to access this feature ==
# Click '''Reports''' on the left menu of your account.
# Select '''Custom Reports''' from the dropdown menu.


To access the custom reporting tool in ActiveCampaign:
With this navigation, you are ready to build your custom report.


1. Click '''Reports''' on the left menu of your account.
=== Step-by-Step Instructions ===
2. Click '''Custom Reports''' in the Reports menu.
Creating a custom report for evaluating eCommerce store performance involves adding several components, including filters, dimensions, and measures.


By following these steps, you will enter the custom reports interface where you can create and manage your reports.
==== Build the Report ====
To build your report, you need to create 5 filters, 1 dimension, and 2 measures as described below.


== Step-by-step instructions ==
==== Create the Filters ====
Add each filter by following these steps. Each filter is located in the '''eCommerce''' view:


The process of creating the '''Campaign engagement trend''' report involves several key steps as outlined below:
# Click the '''eCommerce''' view.
# From the list of filters, proceed with the following selections:
## Click '''Order Created Date''', hover over the filter you want to use, and click the filter icon that appears.
## Hover over '''Automation Name''' and click the filter icon.
## Hover over '''Campaign Name''' and click the filter icon.
## Hover over '''Product Name''' and click the filter icon.
## Finally, hover over '''Store Name''' and click the filter icon.
# After adding the filters, you will need to set operators and values. Click the dropdown for each filter to specify an operator, then click the value field to choose your value from the list presented.


=== Build the Look ===
==== Create the Dimension ====
This dimension can be added from the '''eCommerce''' view:


**Step 1: Create Filters and Dimensions**
# Click on '''Store Name''' to include it as your dimension.


1. Click the '''Campaign''' view from the left pane to access nested dimensions and measures.
==== Create the Measures ====
2. Hover over the '''Associated Automation Name''' dimension and click the '''Filter''' button that appears.
To add your measures, follow these steps, which are also located in the '''eCommerce''' view:
3. Hover over the '''Campaign Name''' dimension and click its '''Filter''' button.
4. Click the '''Event Date''' dimension to expand the menu of date options.
5. Hover over the '''Date''' option and click the '''Filter''' button that appears.
6. Click the '''Month''' option to add this dimension to the report.


You should see a preliminary view of your report reflecting these selections.
# Scroll down to the '''Measures''' section.
# First, click the '''Total Orders''' option.
# Then, click the '''Total Revenue''' option.


**Step 2: Create Measures**
==== Run the Report ====
With the filters, dimension, and measures in place, it’s time to run your report:


1. From the left pane, click the '''Total Sends''' measure to include it in your report.
# Navigate to the '''Visualization''' portion of the report builder.
2. Click the '''Total Opens''' measure.
# Click the '''Table''' chart icon.
3. Click the '''Total Clicks''' measure.
# Finally, click the '''Run''' button located at the top right to pull the data into your report.
4. Navigate to the Filter section of the Explore located at the top center bar to select the desired parameters for '''Associated Automation Name''', '''Campaign Name''', or '''Event Date'''.
5. Click the '''Visualization''' section to expand it, and then select the '''Line''' chart icon for the visualization type.
6. Click the '''Run''' button located at the top right corner of the report to retrieve data based on your configured settings.


=== Save and share the report ===
This process may take a few moments while the system retrieves the relevant data.


To save and share your newly created report:
==== Save and Share the Report ====
Once you have generated the report, you have the option to save and share it:


1. Click the settings gear icon at the top right corner of the Explore next to the '''Run''' button.
# Click the gear icon located at the top right of the report, next to the '''Run''' button.
2. Select the '''Save as a Look…''' option.
# Select '''Save as a Look''' from the dropdown menu.
3. Enter a Title for the Look.
# Enter a title for your Look.
4. Optionally, you can add a description of the Look for further context.
# Optionally, type a description to provide additional context.
5. Click the '''Save & View Look''' option to finalize your report.
# Click the '''Save & View Look''' option to complete the process.


== Configuration options and settings ==
=== Configuration Options and Settings ===
The key components you will configure in your custom report are as follows:


When constructing your report, keep the following configuration options in mind:
* '''Filters''':
 
   * '''Order Created Date'''
- **Filters**: You can filter the report using:
   * '''Automation Name'''
  - '''Associated Automation Name'''
  * '''Campaign Name'''
   - '''Campaign Name'''
  * '''Product Name'''
   - '''Event Date'''
   * '''Store Name'''
 
    
- **Dimension**: The report will represent:
* '''Dimension''':
  - '''Campaign Event Month'''
  * '''Store Name'''
 
- **Measures**: The performance indicators will consist of:
  - '''Campaign Total Sends'''
   - '''Campaign Total Opens'''
   - '''Campaign Total Clicks'''
 
These elements allow for a comprehensive view of your campaign engagement.
 
== Best practices and tips ==
 
To ensure that your custom report is effective, consider the following best practices:
 
1. Regularly review and update your filters to reflect your current campaigns.
2. Use visualizations like line charts to easily track engagement trends over time.
3. Provide clear and descriptive titles and descriptions for your Looks to enhance understanding for those who may access them later.
4. Utilize the reporting add-on for enhanced analytics, especially if you are on a Plus or Professional plan.
 
By implementing these strategies, you can maximize the value of your custom reports in ActiveCampaign.
 
== Common use cases with examples ==
 
The '''Campaign engagement trend''' report can be exceedingly beneficial in various scenarios:
 
- **Tracking Campaign Performance**: If you are running multiple campaigns, you can filter by '''Campaign Name''' to see how specific campaigns are performing over time.
    
    
- **Evaluating Automation Effectiveness**: By filtering based on '''Associated Automation Name''', you can analyze how different automations affect campaign engagement metrics.
* '''Measures''':
  * '''Total Orders'''
  * '''Total Revenue'''


- **Identifying Trends**: Monitoring engagement over specific months can highlight seasonal trends in user behavior, allowing for strategic adjustments to your marketing efforts.
These components allow for a robust analysis of store performance metrics based on specified criteria.


== Troubleshooting section ==
=== Best Practices and Tips ===
To maximize the effectiveness of your custom report, consider the following best practices:


If you encounter issues when creating or retrieving reports, consider the following troubleshooting tips:
* Ensure clarity in the filters applied; overly complex filtering may obscure insights.
* Regularly update the title and description of your saved Looks for ease of reference in the future.
* Combine different filtering criteria to generate insights across various metrics, such as campaigns or automation performance.
* Consider scheduling reports on a regular basis to consistently track store performance over time.


1. Ensure that you have the necessary permissions to access custom reports.
=== Common Use Cases ===
2. Verify that your account plan includes the custom reports feature (available on the Enterprise plan or via the custom reports add-on).
Here are a few common use cases for the '''Custom report recipe: Ecommerce store performance''':
3. If data does not appear as expected, check your filters and parameters to ensure they are correctly set.


== FAQ ==
* **Assessing Marketing Effectiveness**: By filtering the report by '''Campaign Name''', businesses can analyze how different marketing efforts impact sales.
* **Sales Seasonality Analysis**: Utilizing the '''Order Created Date''' filter helps in evaluating sales peaks during specific periods (e.g., holidays).
* **Product Performance Review**: By including '''Product Name''' in the filters, companies can identify best-selling products and adjust inventory or marketing strategies accordingly.


'''Q1: What plans include the custom reports feature?'''
=== Troubleshooting ===
A1: The custom reports feature is included with the Enterprise plan. It is also available as an add-on for Plus or Professional plans.
While generating your custom report, you may encounter common issues such as:


'''Q2: How does Apple Mail's Mail Privacy Protection affect my report metrics?'''
* **No Data Displayed**: Ensure that the filters applied are not too restrictive, which may result in no records being returned.
A2: All email opens from Apple Mail clients will be reflected in your metrics, including contacts who use the Apple Mail app with iOS 15 with Mail Privacy Protection enabled.
* **Long Loading Times**: If the report takes too long to run, simplify some of the filters or reduce the date range to pull data more efficiently.


'''Q3: Can I share my custom reports with other users?'''
=== FAQ ===
A3: Yes, once saved, you can share your reports with other users who have appropriate access within your ActiveCampaign account.
# '''How many filters can I use in a custom report?'''
The custom report allows the use of 5 filters to provide detailed insights.


'''Q4: What types of visualizations can I use in my custom reports?'''
# '''Can I customize the report title and description?'''
A4: You can select from various visualization types, with the '''Line''' chart being a prominent option for displaying engagement trends over time.
Yes, when saving your report, you can add a title and optional description for clarity.


'''Q5: Is there a limit to the number of filters I can apply?'''
# '''What measures are used in this report?'''
A5: While there’s no strict limit, it’s advisable to use filters that are relevant to your analysis to maintain clarity in your reports.
The report utilizes measures such as '''Total Orders''' and '''Total Revenue''' to evaluate performance.


'''Q6: What should I do if I do not see all the measures listed?'''
# '''Is the custom report feature available for all plan types?'''
A6: If certain measures are not visible, ensure you are focused on the '''Campaign''' view in the left pane, as some measures are nested under specific dimensions.
This feature is included with the Enterprise plan and as an add-on for Plus and Professional plans.


'''Q7: How can I ensure my reports are up to date?'''
# '''How do I access saved Looks?'''
A7: Regularly click the '''Run''' button after updating any filters or parameters to refresh the data displayed in your report.
Saved Looks can be accessed from the Reports menu under the Custom Reports section.


By following this guide, you will be equipped with the knowledge needed to create a comprehensive '''Campaign engagement trend''' report in ActiveCampaign, utilizing all the features effectively for insightful campaign analysis.
By following the above steps and tips, users can effectively leverage the '''Custom report recipe: Ecommerce store performance''' to optimize their eCommerce strategies and drive business success.
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Latest revision as of 19:17, 3 November 2025

```mediawiki Navigation: Main_Page > Reports > Custom Reports > Custom report recipe

Custom report recipe: Ecommerce store performance[edit | edit source]

Introduction[edit | edit source]

The Custom report recipe: Ecommerce store performance in ActiveCampaign is a powerful tool designed to help users analyze their store performance metrics effectively. This feature allows you to identify insights based on order volume and revenue, facilitating better decision-making based on comprehensive data analysis. By utilizing this report, businesses can achieve a more nuanced understanding of how each store performs over specific periods, evaluate the success of marketing campaigns, and enhance overall business strategies.

How to Access Custom Reports[edit | edit source]

To access the custom reporting tool, follow these steps:

  1. Click Reports on the left menu of your account.
  2. Select Custom Reports from the dropdown menu.

With this navigation, you are ready to build your custom report.

Step-by-Step Instructions[edit | edit source]

Creating a custom report for evaluating eCommerce store performance involves adding several components, including filters, dimensions, and measures.

Build the Report[edit | edit source]

To build your report, you need to create 5 filters, 1 dimension, and 2 measures as described below.

Create the Filters[edit | edit source]

Add each filter by following these steps. Each filter is located in the eCommerce view:

  1. Click the eCommerce view.
  2. From the list of filters, proceed with the following selections:
    1. Click Order Created Date, hover over the filter you want to use, and click the filter icon that appears.
    2. Hover over Automation Name and click the filter icon.
    3. Hover over Campaign Name and click the filter icon.
    4. Hover over Product Name and click the filter icon.
    5. Finally, hover over Store Name and click the filter icon.
  3. After adding the filters, you will need to set operators and values. Click the dropdown for each filter to specify an operator, then click the value field to choose your value from the list presented.

Create the Dimension[edit | edit source]

This dimension can be added from the eCommerce view:

  1. Click on Store Name to include it as your dimension.

Create the Measures[edit | edit source]

To add your measures, follow these steps, which are also located in the eCommerce view:

  1. Scroll down to the Measures section.
  2. First, click the Total Orders option.
  3. Then, click the Total Revenue option.

Run the Report[edit | edit source]

With the filters, dimension, and measures in place, it’s time to run your report:

  1. Navigate to the Visualization portion of the report builder.
  2. Click the Table chart icon.
  3. Finally, click the Run button located at the top right to pull the data into your report.

This process may take a few moments while the system retrieves the relevant data.

Save and Share the Report[edit | edit source]

Once you have generated the report, you have the option to save and share it:

  1. Click the gear icon located at the top right of the report, next to the Run button.
  2. Select Save as a Look from the dropdown menu.
  3. Enter a title for your Look.
  4. Optionally, type a description to provide additional context.
  5. Click the Save & View Look option to complete the process.

Configuration Options and Settings[edit | edit source]

The key components you will configure in your custom report are as follows:

  • Filters:
 * Order Created Date
 * Automation Name
 * Campaign Name
 * Product Name
 * Store Name
 
  • Dimension:
 * Store Name
 
  • Measures:
 * Total Orders
 * Total Revenue

These components allow for a robust analysis of store performance metrics based on specified criteria.

Best Practices and Tips[edit | edit source]

To maximize the effectiveness of your custom report, consider the following best practices:

  • Ensure clarity in the filters applied; overly complex filtering may obscure insights.
  • Regularly update the title and description of your saved Looks for ease of reference in the future.
  • Combine different filtering criteria to generate insights across various metrics, such as campaigns or automation performance.
  • Consider scheduling reports on a regular basis to consistently track store performance over time.

Common Use Cases[edit | edit source]

Here are a few common use cases for the Custom report recipe: Ecommerce store performance:

  • **Assessing Marketing Effectiveness**: By filtering the report by Campaign Name, businesses can analyze how different marketing efforts impact sales.
  • **Sales Seasonality Analysis**: Utilizing the Order Created Date filter helps in evaluating sales peaks during specific periods (e.g., holidays).
  • **Product Performance Review**: By including Product Name in the filters, companies can identify best-selling products and adjust inventory or marketing strategies accordingly.

Troubleshooting[edit | edit source]

While generating your custom report, you may encounter common issues such as:

  • **No Data Displayed**: Ensure that the filters applied are not too restrictive, which may result in no records being returned.
  • **Long Loading Times**: If the report takes too long to run, simplify some of the filters or reduce the date range to pull data more efficiently.

FAQ[edit | edit source]

  1. How many filters can I use in a custom report?

The custom report allows the use of 5 filters to provide detailed insights.

  1. Can I customize the report title and description?

Yes, when saving your report, you can add a title and optional description for clarity.

  1. What measures are used in this report?

The report utilizes measures such as Total Orders and Total Revenue to evaluate performance.

  1. Is the custom report feature available for all plan types?

This feature is included with the Enterprise plan and as an add-on for Plus and Professional plans.

  1. How do I access saved Looks?

Saved Looks can be accessed from the Reports menu under the Custom Reports section.

By following the above steps and tips, users can effectively leverage the Custom report recipe: Ecommerce store performance to optimize their eCommerce strategies and drive business success. ```