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Latest revision as of 16:49, 3 November 2025

```mediawiki Navigation: Main_Page > Email > Campaigns > Insert webpage

How do I insert my webpage in an email?[edit | edit source]

In ActiveCampaign, the ability to insert a webpage into an email is a valuable feature that enhances the dynamic capability of your email campaigns. This feature is particularly useful for campaigns with content that frequently changes, allowing you to keep your email content relevant and timely without the need for constant manual updates.

By utilizing the Fetch at Send feature, you can insert any full page from your website into your direct and automated campaigns. This saves time, prevents errors, and ensures your contacts receive the most current content available. Instead of recreating HTML content within the campaign builder, you can pull the display directly from your website via a supplied URL, allowing for a more seamless integration of your digital marketing efforts.

How to access this feature[edit | edit source]

To utilize the feature of inserting a webpage into your email, you must navigate to the Campaigns section of your ActiveCampaign account. The instructions for accessing this feature will vary slightly depending on whether you are working within a direct email campaign or an automated campaign.

Step-by-step instructions[edit | edit source]

Display HTML from a Webpage in a Direct Campaign[edit | edit source]

1. Click Campaigns on the left menu, then click Create a Campaign. 2. Provide a name for your campaign and select the type. Note that the campaign name will not be visible to your contacts. Click Next. 3. On the Campaign Settings page, hover over the campaign design section to the right and click the dropdown next to the Create with email designer button. Select HTML builder. 4. Click the Start from Scratch button. 5. Complete the information in the Sender Details modal, then click Continue. 6. On the next screen, click the Insert button, followed by Content from URL. 7. The Fetch from URL modal will appear:

  - Type or paste the URL of the page you want to display into the provided field.
  - Choose between the options for when ActiveCampaign should fetch the content: 
    * The Fetch now option will display the webpage content immediately in the email designer for any necessary edits.
    * The Fetch at time of sending option will pull the webpage content at the time the email is sent, ensuring the most up-to-date information is displayed.
  - Click the Insert button.

8. Finally, click either Save and exit or Next to navigate to the Campaign Summary page.

As a best practice, it is recommended to test your email before sending it out to contacts.

Display HTML from a Webpage in an Automated Campaign[edit | edit source]

1. Click Automations on the left menu. 2. Edit an existing automation or create a new one. 3. Drag the Send an email action into your automation (found under Sending Options). 4. A modal window will appear where you should provide a name for the email and select the Start with a template option. 5. Click Custom HTML and then click Continue. 6. Click the Start from Scratch button. 7. Complete the information in the Sender Details modal and click Continue. 8. Click the Insert button and select Content from URL. 9. The Fetch from URL modal will appear:

  - Enter the URL of the page you wish to display.
  - Choose when to fetch the content, either Fetch now or Fetch at time of sending.
  - Click the Insert button.

10. Remember to click either Save and exit or Next to go to the Campaign Summary page.

Testing your email prior to sending is also advised in this process.

Configuration options and settings[edit | edit source]

When using the Fetch at Send feature, you will encounter several configuration options that influence how and when your content is retrieved:

  • **Fetch now:** Displays the webpage content in the email designer, allowing you to make edits before sending.
  • **Fetch at time of sending:** Loads the HTML from the webpage at the moment the email is sent, ensuring the contact receives the latest content.

Additionally, personalization tags can be applied to fetch from a dynamic URL, enabling a highly personalized and targeted approach to your emails.

Best practices and tips[edit | edit source]

- Always ensure the URL provided points to a live, responsive webpage to avoid failed requests during the sending process. - It is advisable to test the email design with the HTML content before sending it to ensure proper display across different devices. - Use personalization tags to customize the URL for each recipient, enhancing engagement by providing relevant content tailored to their interests. - Regularly update webpage content to maximize value and relevance when emails are sent.

Troubleshooting[edit | edit source]

Common issues related to the Fetch at Send feature include URL responsiveness and incorrect HTML loading. Here are some tips to troubleshoot these issues:

- If the URL is unresponsive, ActiveCampaign will attempt to make up to 10 requests to load the content. Upon failure, campaign processing will stop, and you will be notified by email about the failed send. - Ensure your page is publicly accessible and does not require authentication to load.

FAQ[edit | edit source]

How is Fetch at Send processed?[edit | edit source]

It is processed per contact, meaning for each contact set to receive the campaign, ActiveCampaign makes a unique request to the provided URL.

Can I fetch partial email content for Fetch at Send?[edit | edit source]

No, the entire available HTML at the provided URL will be fetched, rather than just a portion.

What happens if the URL is unresponsive?[edit | edit source]

ActiveCampaign will try to load the content up to 10 times. If all attempts fail, you'll receive an email notification indicating the failure.

Can I use personalization tags to fetch from a dynamic URL?[edit | edit source]

Yes, personalization tags can be used in the URL to dynamically tailor the HTML content for each contact.

How do I ensure my URL is valid?[edit | edit source]

Before setting your campaign, test the URL in your browser to ensure it loads correctly and quickly.

What should I do if I see broken HTML in my email?[edit | edit source]

Check the HTML content at the URL you provided. Ensure it is valid HTML code and viewable in a web browser. Validate the URL is accessible and not generating errors.

By following these guidelines and understanding how to effectively use the Insert webpage functionality, you can enhance your email campaigns significantly, ensuring your communications are always timely and relevant. ```