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```mediawiki Navigation: Main_Page > Integrations > New OneSignal Integration

New OneSignal Integration

Introduction

The New OneSignal Integration with ActiveCampaign allows users to seamlessly incorporate push notifications into their marketing automation strategies. This integration is designed to enhance audience engagement by enabling users to send alerts directly to web visitors or mobile app users. With this feature, you can transform the way you communicate with your audience, making it essential for businesses looking to drive immediate actions and feedback.

This integration is available for all ActiveCampaign plans, allowing businesses of all sizes to leverage powerful push notifications. This can significantly impact sales, user engagement, and overall satisfaction with your services.

How to Access This Feature

To begin using the OneSignal integration within ActiveCampaign, you must first connect your OneSignal account to ActiveCampaign. This can be done through the ActiveCampaign dashboard, where you will find the integration options under the Integrations section.

Step-by-Step Instructions

Here is a detailed guide on how to set up the New OneSignal Integration:

1. **Log into your ActiveCampaign account.** 2. **Navigate to the Integrations page:**

  Go to the dashboard and look for the Integrations menu option.

3. **Find OneSignal in the Integrations list:**

  Search for 'OneSignal' among the available integrations.

4. **Connect your OneSignal account:**

  Click on the option to connect to OneSignal and follow the prompts to authorize the integration.

5. **Configure your push notifications:**

  After connecting, you will be directed to the settings where you can set up both web push notifications and mobile push notifications. Ensure you customize these notifications according to your campaign goals.

6. **Create a new automation workflow:**

  Use the ActiveCampaign automation builder to add OneSignal action triggers within your workflows. You can choose between the Web Push Notification Action Trigger and the Mobile Push Notification Action Trigger.

7. **Test your push notifications:**

  Before fully implementing your notifications, use OneSignal's testing feature to send test notifications and ensure your audience receives them as intended.

Configuration Options and Settings

During the setup process, you will encounter several important configuration options, including:

  • Web Push Notification Action Trigger: This trigger allows you to automate alerts specifically for users visiting your website.
  • Mobile Push Notification Action Trigger: This trigger is focused on reaching users via their mobile apps.

You also have the option to:

  • Customize messaging: Choose from pre-built OneSignal templates or create custom messages from scratch.
  • Personalize notifications: Tailor your messages using specific contact, deals, and account data to enhance engagement.

Best Practices and Tips

To fully leverage the OneSignal integration, here are some best practices:

  • **Segment Your Audience:** Utilize segmentation to target specific groups of users with tailored messages that resonate with their interests and behaviors.
  • **Test Notifications:** Regularly test your notifications to assess their performance and make adjustments based on user responses and engagement levels.
  • **Use Compelling Language:** Craft messages that create urgency and encourage immediate action, such as special offers or reminders.
  • **Analyze Feedback:** Prompt users for feedback through notifications to gather insights and improve your services or products based on their input.
  • **Monitor Engagement Metrics:** Keep track of engagement metrics provided by OneSignal to understand the effectiveness of your notifications and optimize accordingly.

Common Use Cases with Examples

The OneSignal integration can be utilized in various scenarios, such as:

  • **Promotions and Sales:** Send time-sensitive offers, such as "30% off for the next hour only" to increase conversion rates.
  • **User Feedback Requests:** Ask users to rate their experience immediately after a purchase or service interaction to swiftly gather insights.
  • **Event Reminders:** Notify users of upcoming events or webinars with reminders to boost attendance rates.
  • **New Features Announcements:** Inform users about new features or updates within your app to encourage exploration and use.

Troubleshooting

In case you experience issues with the OneSignal integration, consider checking:

  • **Connection Status:** Ensure that your OneSignal account is properly connected and authorized within ActiveCampaign.
  • **Notification Settings:** Review your notification settings to confirm that they are correctly configured.
  • **User Permissions:** Verify that you have the necessary permissions to send notifications through OneSignal.

If problems persist, consult the ActiveCampaign help center or the OneSignal support resources for further assistance.

FAQ

1. What types of notifications can I send using the OneSignal integration?

You can send both web and mobile push notifications to engage with your users effectively.

2. Is the OneSignal integration available on all ActiveCampaign plans?

Yes, the OneSignal integration is accessible for all ActiveCampaign plans.

3. Can I customize my push notifications?

Absolutely! You can use pre-built OneSignal templates or create custom messages tailored to your audience.

4. How do I measure the success of my push notifications?

You can monitor engagement metrics provided by OneSignal to evaluate how well your notifications are performing.

5. What if my notifications are not reaching users?

Ensure your integration is properly set up and that user permissions for push notifications are enabled.

6. Can I automate push notifications based on user behavior?

Yes! You can set up automated workflows to trigger notifications based on user interactions or behaviors.

7. Where can I find additional resources about the OneSignal integration?

For more information, you can refer to the OneSignal integration documentation on the ActiveCampaign help center.

By utilizing the New OneSignal Integration, businesses can optimize their engagement strategies and enhance their overall marketing effectiveness. ```