Alerts

```mediawiki

Alerts

Connected email alert: You have an email connection that requires your attention

If you receive a connected email alert stating that you have an email connection that requires your attention, it is important to address this issue to ensure the proper functioning of your email services within ActiveCampaign.

Overview

This alert indicates that there is a problem with your email connection that needs to be resolved. The system may require you to verify your identity or take specific actions to restore the connection.

Steps to Resolve the Alert

1. **Verify Your Identity**: Complete any required actions to verify that you are human. This may involve solving a CAPTCHA or similar verification method.

2. **Check Connection Status**: Ensure that your email connection is correctly configured and that there are no issues with your email provider.

3. **Review Security Settings**: The alert may be triggered by security settings on your email account or by your internet connection. Make sure that your settings allow for proper connectivity.

4. **Contact Support**: If you are unable to resolve the issue on your own, consider reaching out to ActiveCampaign support for further assistance.

Additional Information

For more details on handling email connection issues, refer to the ActiveCampaign help documentation.

See Also

• [ActiveCampaign Help Article on Connected Email Alerts](https://help.activecampaign.com/hc/en-us/search/click?data=BAh7DjoHaWRzKwick3xEdAg6D2FjY291bnRfaWRpAzUNBDoJdHlwZUkiDGFydGljbGUGOgZFVDoIdXJsSSIBj2h0dHBzOi8vaGVscC5hY3RpdmVjYW1wYWlnbi5jb20vaGMvZW4tdXMvYXJ0aWNsZXMvOTI5NTQ1ODI0MzQ4NC1Db25uZWN0ZWQtZW1haWwtYWxlcnQtWW91LWhhdmUtYW4tZW1haWwtY29ubmVjdGlvbi10aGF0LXJlcXVpcmVzLXlvdXItYXR0ZW50aW9uBjsIVDoOc2VhcmNoX2lkSSIpNjc1ZTY3NzMtNTQ5MC00ZTE0LWE5NTAtODg2Yzk5YWRmZDQwBjsIRjoJcmFua2kGOgtsb2NhbGVJIgplbi11cwY7CFQ6CnF1ZXJ5SSILQWxlcnRzBjsIVDoScmVzdWx0c19jb3VudGkd--12dbfda024e353c22acda442eb9c00a5713bb39c)

```