How to import contacts from a CSV file

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How to import contacts into ActiveCampaign from a CSV file

Importing contacts into ActiveCampaign from a CSV file is a straightforward process that allows you to efficiently manage your contact list. This guide will walk you through the steps necessary to complete this task.

Requirements

Before you begin the import process, ensure that your CSV file meets the following criteria:

• The first row of your CSV file should contain headers that correspond to the fields in ActiveCampaign (e.g., First Name, Last Name, Email).
• Ensure that your CSV file is properly formatted and does not contain any errors.

Steps to Import Contacts

Follow these steps to import your contacts from a CSV file:

1. Log in to your ActiveCampaign account.
2. Navigate to the "Contacts" section in the main menu.
3. Click on the "Import" button.
4. Choose "Import from CSV" from the options provided.
5. Upload your CSV file by clicking on the "Choose File" button.
6. Map the fields in your CSV file to the corresponding fields in ActiveCampaign. This step is crucial to ensure that your data is imported correctly.
7. Review your import settings and make any necessary adjustments.
8. Click on the "Import Now" button to begin the import process.

Troubleshooting

If you encounter any issues during the import process, consider the following:

• Check the format of your CSV file to ensure it adheres to ActiveCampaign's requirements.
• Ensure that there are no duplicate entries in your CSV file.
• If the import fails, review the error messages provided by ActiveCampaign for guidance on resolving the issue.

See Also

For more detailed information, visit the original ActiveCampaign article: [1]

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