Unsubscribe Report

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Bot Unsubscribe Protection

Overview

Bot Unsubscribe Protection is a feature designed to help ensure that your email list remains healthy by preventing bots from unsubscribing your contacts. This feature helps maintain the integrity of your email campaigns and ensures that your messages reach genuine subscribers.

How It Works

When a user attempts to unsubscribe from your email list, the Bot Unsubscribe Protection feature verifies that the request is coming from a human. If the system detects that the request may be automated or fraudulent, it will block the unsubscribe action. This helps to prevent bots from skewing your unsubscribe rates and keeps your contact list more accurate.

Benefits

• Maintains the quality of your email list.
• Reduces the risk of losing genuine subscribers due to bot activity.
• Helps improve overall campaign performance by ensuring that your metrics reflect real user actions.

Setting Up Bot Unsubscribe Protection

To enable Bot Unsubscribe Protection, follow these steps: 1. Log in to your ActiveCampaign account. 2. Navigate to the "Settings" section. 3. Locate the "Bot Unsubscribe Protection" option. 4. Toggle the feature to "On" and save your changes.

Troubleshooting

If you encounter issues with the Bot Unsubscribe Protection feature, consider the following:

• Ensure that your account settings are correctly configured.
• Check for any recent changes in your email campaign settings that may affect this feature.
• Contact ActiveCampaign support for further assistance if problems persist.

See Also

• Original ActiveCampaign Article

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