Map hidden fields

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Is it possible to map hidden fields in Typeform?

Introduction

Mapping hidden fields in Typeform is an essential feature for ActiveCampaign users who want to capture additional information without cluttering their forms. This capability allows you to send valuable data about your users directly from the Typeform submissions into ActiveCampaign. By using hidden fields, you can streamline data collection for various purposes, such as tracking user preferences, referral campaigns, or any other relevant data without displaying these fields in the user interface.

This document will explain how to successfully map hidden fields from Typeform to ActiveCampaign, ensuring that data is accurately collected and stored for your marketing automation needs.

How to Access This Feature

To use the hidden field mapping feature in Typeform, you will need to have an active integration between ActiveCampaign and Typeform. This integration is available for all ActiveCampaign plan types: Starter, Plus, Pro, and Enterprise.

To access this feature:

1. Ensure that you have the Typeform integration set up in your ActiveCampaign account. 2. Create or edit a Typeform that includes hidden fields in the form's URL.

Step-by-Step Instructions

To map hidden fields effectively, follow these detailed steps:

Step 1: Set Up Hidden Fields in Typeform

1. Log in to your Typeform account. 2. Create a new Typeform or edit an existing one. 3. Add hidden fields to your Typeform URL. Hidden fields are automatically included in the URL, meaning they won’t be visible to survey respondents. For example:

  * A valid hidden field URL may look like: 
    [1].
  * Note that each hidden field needs to have a corresponding value.

Step 2: Publish Your Form

1. After adding the hidden fields, make sure you save and publish your Typeform. Changes made to the form will only take effect after publishing.

Step 3: Integrate with ActiveCampaign

1. Go to your ActiveCampaign account. 2. Navigate to the Integrations section and ensure your Typeform integration is active.

Step 4: Map Hidden Fields in ActiveCampaign

1. In your ActiveCampaign dashboard, go to the settings where Typeform data is integrated. 2. Ensure that the hidden fields you create in Typeform are accurately configured to be captured in ActiveCampaign.

Configuration Options and Settings

When working with Typeform and mapping hidden fields, it is vital to understand the related configuration options:

- **Hidden Fields**: These are parameters included in the Typeform URL that allow you to pass data without displaying it to the user. - **URL Structure**: Ensure your hidden fields are part of the Typeform URL to be successfully mapped. For example:

 * Valid: https://layersupport.typeform.com/to/xflQl9Rh#my_field=value
 * Invalid: https://layersupport.typeform.com/to/xflQl9Rh#my_field=xxxxx (this does not contain a value).

Publishing changes to your Typeform is necessary for the hidden fields to be accessible in ActiveCampaign.

Best Practices and Tips

To ensure optimal use of the hidden fields feature, consider the following best practices:

- Always test your Typeform after adding hidden fields to ensure that data is being captured as expected. - Use meaningful key names for your hidden fields to make tracking in ActiveCampaign easier. - Confirm that your hidden fields contain valid values in the URL; otherwise, the information will not be mapped. - Regularly review the data being captured through hidden fields to ensure it meets your needs and objectives.

Troubleshooting

If you encounter issues with mapping hidden fields, here are some troubleshooting tips:

- **Missing Data**: If the hidden field data is not appearing in ActiveCampaign, double-check the Typeform URL to ensure that hidden fields have been added properly and contain valid values. - **Unpublished Changes**: If you've recently made changes to your Typeform, ensure that you have published those changes for the updates to take effect. - **Integration Issues**: Verify that your Typeform integration with ActiveCampaign is set up properly and is active.

FAQ

1. Can I map multiple hidden fields in a single Typeform?

Yes, you can map multiple hidden fields in a single Typeform. Just include them in the URL in the same way.

2. What happens if I don't publish my Typeform after making changes?

Changes made to your Typeform, including adding hidden fields, will not take effect until you publish the form.

3. Are hidden fields visible to respondents?

No, hidden fields are not visible to respondents as they are part of the form's URL.

4. What should I do if my hidden fields are not being mapped correctly?

Check that your hidden fields contain valid values and ensure your Typeform is published with the correct URL structure.

5. Is mapping hidden fields available for all ActiveCampaign plans?

Yes, this feature is available for all plan types including Starter, Plus, Pro, and Enterprise.

6. How do I create a hidden field in Typeform?

You can create a hidden field by including it in the Typeform’s URL in the format of key-value pairs.

7. Do I need to update my integration settings when adding hidden fields?

You typically do not need to update your integration settings; however, always verify that the new fields are properly mapped in ActiveCampaign.

This comprehensive guide should help you effectively map hidden fields with Typeform to enhance your data collection process within ActiveCampaign. ```