Editing Valid Alphanumeric Characters for Webhooks

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'''Navigation:''' [[Main_Page]] > [[Developers]] > [[Webhooks]] > Valid Alphanumeric Characters for Webhooks

== Introduction ==
The '''Valid Alphanumeric Characters for Webhooks''' feature in ActiveCampaign defines the specific characters that can be used within webhook URLs and payloads. This specification is crucial for developers as it ensures proper integration and functionality of webhooks in the ActiveCampaign platform. By using designated characters, users can avoid errors during webhook execution, leading to more effective data transfer between applications.

== How to Access ==
To access the guidelines for valid alphanumeric characters for webhooks, navigate to the ActiveCampaign documentation related to webhooks or the developers' section of the platform. Typically, you'll find this information under the [[Webhooks]] documentation in the [[Developers]] category.

== Step-by-step Instructions ==
1. **Understand the Context**: Familiarize yourself with what a webhook is and how it operates within ActiveCampaign.
2. **Access the Documentation**: Open the [[Webhooks]] section on the ActiveCampaign help site.
3. **Locate Character Guidelines**: Scroll to find the section detailing valid characters for webhooks.
4. **Review the List of Characters**: Ensure you note that alphanumeric characters are permitted, along with certain special characters.

== Configuration Options ==
When working with webhooks in ActiveCampaign, it's essential to adhere to the specified character guidelines. The valid characters include:
- All '''alphanumeric characters'''
- Special characters:
  - '''$'''
  - '''-'''
  - '''_'''
  - '''.'''
  - '''+'''
  - '''!'''
  - '''*'''
  - '''''''
  - '''('''
  - ''')'''
  
Using these characters correctly is vital for ensuring that URLs and payloads function without errors.

== Best Practices ==
- **Limit Character Usage**: Stick to the valid characters outlined to minimize the risk of webhook failures.
- **Testing**: Always test your webhook integrations after configuration to ensure that the character input does not lead to errors.
- **Documentation Reference**: Regularly refer back to the ActiveCampaign documentation for any updates or changes to the allowed character set.

== Troubleshooting ==
If you encounter issues with your webhooks:
- **Check Character Compliance**: Ensure that you are only using the valid alphanumeric and special characters outlined in this documentation.
- **Review Webhook URLs**: Ensure that the URLs do not contain any invalid characters that may lead to syntax issues.
- **Error Messages**: Pay attention to any error messages returned from the webhook requests, as they may point to specific character issues.

== FAQ ==
=== Q1: What are webhooks in ActiveCampaign? ===
A1: Webhooks are automated messages sent from one application to another when an event occurs. They allow real-time data transfer and integration between different platforms.

=== Q2: Can I use any other special characters in my webhooks? ===
A2: No, only the specified alphanumeric characters and the following special characters are permitted: '''$''', '''-''', '''_' , '''.''' , '''+''' , '''!''' , '''*''' , ''''''' , '''(''' , ''')'''.

=== Q3: What happens if I use an invalid character in my webhook URL? ===
A3: Using invalid characters can cause errors with webhook execution, which may prevent data from being transmitted correctly or cause parse errors.

=== Q4: Is this feature available on all ActiveCampaign plans? ===
A4: This feature is available for the Plus, Pro, and Enterprise plans.

=== Q5: How can I test my webhooks effectively? ===
A5: Use test calls with valid characters and monitor the responses to ensure your webhook is functioning as expected.

=== Q6: Where can I find more information on webhooks? ===
A6: You can find additional details in the [[Webhooks]] section of the ActiveCampaign documentation.

=== Q7: Are there any limitations to the webhook payloads? ===
A7: While there are no specific limitations mentioned here, it's best to comply with the allowed character set to ensure proper functioning.

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