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```mediawiki '''Navigation:''' [[Main_Page]] > [[Integrations]] > [[Zapier]] > Use Zapier with ActiveCampaign == Use Zapier with ActiveCampaign == Zapier is an online tool that provides users with a simple way to automate workflows by connecting different applications. Using the integration between ActiveCampaign and Zapier, you can connect your ActiveCampaign account with hundreds of other external services, which allows you to use ActiveCampaign as either a trigger or an action in your automated workflows. This feature is crucial for users looking to streamline their marketing efforts and enhance productivity by eliminating repetitive tasks. === Why It Matters === Integrating ActiveCampaign with Zapier allows businesses to automate routine tasks effortlessly, saving time and reducing the risk of human error. For instance, when a new contact is generated from a third-party landing page service, Zapier can facilitate the automatic addition of that contact into your ActiveCampaign list. This not only enhances efficiency but also ensures that your contacts are consistently up-to-date across various platforms. === How to Access This Feature === Accessing the Zapier integration with ActiveCampaign requires you to have an ActiveCampaign account. You will need to log into your Zapier account, where you can then create Zaps that utilize ActiveCampaign as either a trigger or action. === Step-by-Step Instructions === To create a Zap that triggers when a new contact is added to a list in ActiveCampaign, follow these steps: # Log into your '''Zapier account''' and click the '''Make a Zap!''' button. # Select '''ActiveCampaign''' as the application for your trigger. # Choose the '''New Contact Added to List''' option and click '''Continue'''. # Click '''Connect an Account''' to establish a connection with your ActiveCampaign account. # In the pop-up modal, input your '''ActiveCampaign API URL''' and '''Key'''. You can find these credentials in your ActiveCampaign account settings ([https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API#how-to-obtain-your-activecampaign-api-url-and-key]). # After entering your API details, click the '''Yes, Continue''' button. # Your ActiveCampaign API credentials will be saved. Click '''Continue''' to proceed. # From the '''List''' dropdown, select the list you want to add contacts to and click '''Continue'''. # Zapier will prompt you to test the trigger. Click the '''Test trigger''' button. After the test is complete, click '''Continue'''. # Now, select '''ActiveCampaign''' again for the action. # Choose the '''Create/Update Contact''' action and click '''Continue'''. # Select your ActiveCampaign account from the '''Choose Account''' dropdown, then click '''Continue'''. # In the '''List''' dropdown, select the list where you want to add contacts and map the necessary fields. Once done, click '''Continue'''. # Finally, you will be prompted to test the action. Click the '''Test & Continue''' button. # Once everything is set, click the '''Turn on Zap''' button to activate your Zap. For further details on creating Zaps, refer to Zapier's guide on [https://zapier.com/help/create/basics/create-zaps creating a Zap]. === Configuration Options and Settings === ActiveCampaign provides numerous triggers and actions that can be utilized with Zapier. Here are some of the available options: ==== Supported ActiveCampaign Triggers ==== - '''New or Updated Custom Object Record''': Triggers when a custom object record is created or updated. - '''Custom Object Record Deleted''': Triggers when a custom object record is deleted. - '''New Contact Added to List''': Triggers when a new contact is added to a specific list. - '''Updated Contact''': Triggers when existing contact details are updated. - '''Campaign Link Click''': Triggers when a contact clicks a link in a campaign message. - '''Deal Added or Updated''': Triggers when a new deal is created or an existing deal is updated. ==== Supported ActiveCampaign Actions ==== - '''Create Account''': Creates a new account record. - '''Create or Update Contact''': Creates a new contact or updates an existing contact. - '''Add Contact to Automation''': Adds an existing contact into any active automation. - '''Create Campaign''': Creates and sends a new campaign. - '''Subscribe or Unsubscribe Contact from List''': Subscribes or unsubscribes a contact from a list. - '''Create Tracked Event''': Creates a custom event in a website or application. === Best Practices and Tips === - Verify the accuracy of your API credentials to avoid connection issues. - Make use of the test features in Zapier to ensure that your Zaps function correctly. - Keep your ActiveCampaign lists organized to maintain clarity when selecting which list to add new contacts. - Regularly review and optimize your Zaps for efficiency, especially as your business needs evolve. === Common Use Cases === - **Automatic contact addition**: When a new subscriber fills out a form on your website, automatically add that contact to your ActiveCampaign list. - **Syncing sales data**: Integrate your sales platform with ActiveCampaign to maintain updated records of customers without manual entry. - **Lead nurturing**: Automatically enroll new leads from forms or events into specific automations for follow-up campaigns. === Troubleshooting === - If a Zap isn’t working, check your trigger and action settings for potential misconfigurations. - Ensure that your API key and URL are intact and have not been altered. - Consult the status page on Zapier to check if there are any outages affecting integrations. === Frequently Asked Questions (FAQ) === '''Q1: What types of accounts can use Zapier with ActiveCampaign?''' A: This feature is available for all plan types: Starter, Plus, Pro, and Enterprise. '''Q2: What is a trigger in Zapier?''' A: A trigger is an event that starts a Zap’s workflow, such as adding a new contact to a list. '''Q3: Can I use existing contacts in my Zaps?''' A: Yes, you can create or update existing contacts using specific actions in Zapier. '''Q4: How do I obtain my ActiveCampaign API credentials?''' A: You can find your API URL and Key in the settings of your ActiveCampaign account. '''Q5: What should I do if my Zap fails to trigger?''' A: Verify that your trigger settings are correctly configured and that any necessary permissions are granted. '''Q6: Can I create multiple actions for a single trigger?''' A: Yes, Zapier allows for one trigger to initiate multiple actions, based on your needs. '''Q7: Are there any limits on the number of Zaps I can create?''' A: The limits on creating Zaps depend on the tier of your Zapier subscription. Make sure to check your plan details for specific limits. This article provides an overview of using Zapier with ActiveCampaign. For further information, please visit the respective help documentation on Zapier. ```
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