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```mediawiki '''Navigation:''' [[Main_Page]] > [[Lists]] > [[Email]] > Subscribe by email opt-in method == Subscribe by email opt-in method == === Introduction === The '''Subscribe by email opt-in method''' is a feature in ActiveCampaign that allows subscribers to opt into your email marketing list by sending an email to a designated ActiveCampaign-generated email address. This method offers a simple and convenient way for users to express their interest in your content without having to go through a more traditional sign-up process. Understanding this feature is crucial for marketers looking to streamline their subscription process and engage with their audience effectively. This feature supports a single opt-in process, meaning that subscribers who opt-in via this method do not receive a confirmation message before being added to your email list. Their contact record is created immediately upon email receipt, enhancing the speed and efficiency of your enrollment process. === How to access this feature === To utilize the '''Subscribe by email opt-in method''', follow these steps: 1. Log in to your ActiveCampaign account. 2. From the left menu, click on '''Contacts'''. 3. Select '''Subscriptions by Email''' under the '''Manage''' section. === Step-by-step instructions === Setting up the '''Subscribe by email opt-in method''' involves several key steps: # Once on the '''Subscriptions by Email''' page, click the '''Add''' button. # In the dropdown menu, select the '''Email address''' that you would like to use for subscriptions. # In the '''Used in Lists''' box, select the marketing list you want to set this option for. You can hold down the '''SHIFT''' key while selecting to choose multiple lists. # Choose the action you want to perform β select '''Subscribe''' to allow contacts to opt-in to your list. # If you wish to direct contacts to specific lists based on keywords, check the '''Use Filter''' box to apply this functionality. # Specify whether the system should look for the keyword in the '''subject line''' or the '''body''' of the email, then select an operator from: - '''Contains''' - '''Does not contain''' - '''Equals''' - '''Does not equal''' # Enter your desired keyword in the provided field. For instance, using the keyword '''News''' in the subject line will ensure that contacts who use it are subscribed to the targeted list. # After completing the setup, click the '''Add''' button. Your new subscriptions via email opt-in method will now be listed on the '''Subscriptions by Email''' page. === Configuration options and settings === The key configuration options for the '''Subscribe by email opt-in method''' include: * '''Email address''': This is the unique ActiveCampaign-generated email address that contacts will send their opt-in requests to. * '''Used in Lists''': Allows you to customize which email marketing lists contacts will subscribe to based on the email keyword used during submission. * '''Action''': Select whether to '''Subscribe''' or '''Unsubscribe''' contacts based on the email actions. * '''Use Filter''': This optional function determines which list a contact is added to by filtering through specific keywords. ### Important Notes: - Each ActiveCampaign account utilizes a single, unique email address for the '''Subscribe by email opt-in method'''. - The method treats contacts as '''Active''' upon email receipt without requiring any confirmation. - Only the email address from which the opt-in request originates is recorded; no additional data such as names or custom fields will be captured. === Best practices and tips === 1. **Promote the opt-in**: Share the generated email address across channels such as your website or email signature to maximize exposure. 2. **Use clear instructions**: Make sure to provide users with clear guidelines about how to opt-in using specific keywords. 3. **Prepare for possible delays**: Be aware that it may take several minutes for a new contact record to appear in your list after using the email opt-in method. 4. **Utilize filters wisely**: If you have multiple lists, carefully set up your keyword filters to avoid confusion among contacts subscribing to different lists. === Common use cases with examples === - **Website Integration**: Embed the email subscription address on your website with instructions highlighting how to use keywords for sign-ups. - **Email Signatures**: Include the email opt-in address in your personal email signatures for spontaneous subscriptions from clients or customers. === Troubleshooting === While the '''Subscribe by email opt-in method''' generally works smoothly, there may be occasional issues. Common troubleshooting points include: - **Emails not being received**: If contacts report not being added to the list, ensure they are sending from the correct email address and using the proper keyword. - **Contact records not appearing**: Allow several minutes for email processing and resulting contact record creation. === Frequently Asked Questions (FAQ) === '''Q1: What happens if a contact sends multiple emails to the subscribe email address?''' A: The system will create only one contact record per unique email address. Multiple submissions will not lead to duplicate records. '''Q2: Does this method work with all types of marketing lists?''' A: No, the '''Subscribe by email opt-in method''' is specifically designed for email marketing lists. '''Q3: Can I use this method for both subscribing and unsubscribing?''' A: Yes, the option exists to choose either '''Subscribe''' or '''Unsubscribe''' based on how you've configured the functionality. '''Q4: How does this affect my contact list growth?''' A: Utilizing this method could enhance list growth by providing a quick and easy way for interested parties to subscribe. '''Q5: Will I receive any notifications when someone subscribes?''' A: ActiveCampaign does not send notifications for email opt-ins via this method, but you can monitor your list for new contacts. '''Q6: Is the use of a filter required?''' A: No, using a filter is optional but recommended if you want to manage multiple lists based on specific keywords. '''Q7: Can contacts be added to multiple lists from the same email?''' A: Yes, contacts can be subscribed to multiple lists if appropriately configured. By utilizing the '''Subscribe by email opt-in method''', you can efficiently grow your email marketing lists and connect with potential clients instantly. For further guidance on contact management, consider looking at other methods of adding contacts to your ActiveCampaign account. ```
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