Editing Non profit discount

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'''Navigation:''' [[Main_Page]] > [[Pricing]] > Non-profit discount

== Non-profit discount ==

=== Introduction ===
ActiveCampaign offers a special '''non-profit discount''' to assist non-profit organizations in maximizing their marketing efforts without straining their budgets. This initiative acknowledges the unique challenges faced by non-profits, allowing them to leverage the power of ActiveCampaign's platform at a significantly reduced cost. Non-profit organizations that apply for this discount can receive up to '''20% off''' their subscription plans, enabling them to utilize the comprehensive features of the platform for less.

=== How to Access the Non-profit Discount ===
To access and request the '''non-profit discount''', organizations need to contact ActiveCampaign's sales and customer support teams depending on whether they are new or existing customers. 

=== Step-by-Step Instructions ===

==== Requesting a Non-profit Discount for a New Account ====
1. **Gather Required Information**: Prepare your non-profit information to provide proof of your organization’s status.
2. **Compose an Email**: Send an email to the ActiveCampaign '''Sales Team''' at '''sales@activecampaign.com''' including your non-profit details.
3. **Wait for a Response**: After submitting your request, wait for confirmation from the sales team regarding your discount.

==== Requesting a Non-profit Discount for an Existing Account ====
1. **Check Current Subscription**: Ensure you have an existing ActiveCampaign account that you wish to apply the discount to.
2. **Gather Required Information**: Similar to a new account, prepare necessary non-profit information.
3. **Compose an Email**: Email the ActiveCampaign '''Customer Experience Team''' at '''help@activecampaign.com''' with your organization’s non-profit information and mention you wish to apply the discount to future payments.
4. **Proof of Status**: Provide any required proof of non-profit status upon request.
5. **Confirmation of Discount**: Wait for confirmation from the customer experience team that your '''non-profit discount''' has been applied.

=== Configuration Options and Settings ===
The process of applying for the '''non-profit discount''' does not involve complex configuration options since it mainly relies on email communication. However, ensure you provide accurate details regarding your nonprofit status to avoid any delays.

=== Best Practices and Tips ===
- Ensure your non-profit status is verified before applying for the discount. This will streamline the approval process.
- Always use your official non-profit email domain when contacting the sales or support teams to bolster credibility.
- Keep records of all communications and confirmations for your reference in case of any issues.
- Stay updated with any changes to the discount policies or procedures by checking the ActiveCampaign website.

=== Common Use Cases with Examples ===
- A non-profit organization focused on environmental conservation utilizes the '''non-profit discount''' to access automation features for their email campaigns, allowing them to manage donor communications more efficiently.
- A charity organization that runs fundraising events can leverage ActiveCampaign’s segmentation features at a lower cost, ensuring they can reach the right audience without budget constraints.

=== Troubleshooting ===
If you encounter issues when requesting the '''non-profit discount''', consider the following:
- Review the information provided in your application to ensure it aligns with your non-profit status.
- Ensure you are emailing the correct department based on whether you are a new or existing customer.
- If you do not receive a response within a reasonable time frame, consider following up with a polite inquiry to check on the status of your application.

=== FAQ ===
'''Q1: What proof do I need to provide to obtain the non-profit discount?'''
A1: You will need to provide any documentation that verifies your non-profit status, such as a tax-exempt certificate.

'''Q2: Is the non-profit discount applicable to all plans?'''
A2: Yes, the non-profit discount is available for all ActiveCampaign plans which include Starter, Plus, Pro, and Enterprise.

'''Q3: How often can I apply for the non-profit discount?'''
A3: Non-profit organizations can apply for the discount during their initial signup or whenever they wish to renew their current plan.

'''Q4: Can I combine the non-profit discount with other offers?'''
A4: Generally, the non-profit discount is not intended to be combined with other promotional discounts. It’s best to consult with the sales team for clarification.

'''Q5: What should I do if my request for a non-profit discount is denied?'''
A5: If your discount request is denied, you can ask for clarification on the reasons and discuss any additional steps you may need to take.

'''Q6: Does the non-profit discount apply only to monthly subscriptions?'''
A6: The non-profit discount can apply to both monthly and annual subscriptions. 

'''Q7: How can I ensure that my discount is applied correctly?'''
A7: After receiving confirmation of your discount application, verify your next billing statement to ensure the discount is reflected.

For more information about pricing options and policies, visit the [[Pricing]] page on ActiveCampaign.
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