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'''Navigation:''' [[Main_Page]] > [[ActiveCampaign HQ]] > Email Sending Approval == ActiveCampaign HQ Email Sending Approval == === Introduction === The '''Email Sending Approval''' feature is a valuable addition to ActiveCampaign HQ (ACHQ) that facilitates a structured approval process for email campaigns, particularly beneficial for franchise businesses. This feature ensures that all email communications maintain brand consistency and comply with necessary guidelines before reaching recipients. With a focus on streamlined workflows, this functionality helps franchisees and franchisors communicate effectively while upholding the integrity of the brand across multiple locations. === How to Access the Feature === To access the '''Email Sending Approval''' feature, navigate to the ACHQ dashboard. Follow these steps: 1. Click on the '''Settings''' option located in the top navigation menu. 2. Once in the settings, you will gain access to configure approval processes and settings according to your business needs. No additional setup or upgrade is required to start utilizing this feature. === Step-by-Step Instructions === To implement and manage the '''Email Sending Approval''' process, follow these detailed steps: 1. **Access Settings**: Start at the ACHQ dashboard and click on the '''Settings''' option in the top menu. 2. **Customize Approval Settings**: Tailor the approval enforcement settings based on your requirements. You can choose an account-wide approach, opt for label-based approvals, or determine selective enforcement that fits your specific needs. 3. **Create Email Campaigns**: Franchisees can create their email campaigns as usual. However, all campaigns will require approval before sending. 4. **Submit for Approval**: Once the campaign is created, franchisees must submit it for approval. This action will trigger the approval workflow. 5. **Review Interface**: ACHQ administrators will receive notifications regarding new campaign submissions and can access a detailed campaign review interface to assess the content. 6. **Approval Communication**: The integrated notification system will keep all parties informed about the review status, ensuring transparent communication throughout the approval process. 7. **Automatic Tracking**: The system automatically tracks the status of the campaigns, allowing for efficient management of the approval workflow. === Configuration Options and Settings === The '''Email Sending Approval''' feature comes with several configuration options to ensure the approval process fits your specific business model. Key options include: * '''Approval Enforcement Settings''': Choose from account-level, label-based, or selective enforcement to define how approvals are managed across different campaigns. * '''Notification System''': Set up communications that indicate the status of the campaign reviews to keep everyone informed. * '''Campaign Review Interface''': Use this detailed interface to examine the content prepared by franchisees to ensure quality and compliance before sending. === Best Practices and Tips === To maximize the effectiveness of the '''Email Sending Approval''' feature, consider the following best practices: * Set clear guidelines for content creation and the approval process to minimize revisions and streamline communication. * Regularly train franchisees on the importance of compliance and quality content in their email marketing efforts. * Use the notification system effectively to ensure all stakeholders are updated on campaign statuses to avoid delays. * Monitor the overall effectiveness of campaigns and the approval process, making adjustments as needed based on feedback and results. === Common Use Cases with Examples === The '''Email Sending Approval''' feature is ideal for various scenarios in a franchise environment: 1. **Brand Promotion**: Franchisees can send localized promotions, but all content must be reviewed to align with corporate branding. 2. **Regulatory Compliance**: Consider a franchise in the healthcare industry that must comply with specific advertising regulations. The approval feature ensures all campaigns adhere to these legal standards. 3. **Quality Assurance**: Before launching a seasonal campaign, a franchisor can review email content for quality and adherence to brand messaging, ensuring professionalism across all communications. === Troubleshooting Section === If issues arise while using the '''Email Sending Approval''' feature, consider the following troubleshooting steps: * Ensure that all users have the necessary permissions to submit and review campaigns. * Confirm that the notification settings are enabled and correctly configured to prevent missed communications. * If a campaign's status does not update, refresh the interface or check for any system notifications regarding submission errors. === Related Features === For additional information on related capabilities within ActiveCampaign, refer to the following: - [[Automation]] β Learn how to automate various marketing processes within your campaigns. - [[Contact Management]] β Discover how to manage and segment your contacts effectively. === FAQ === * '''What is Email Sending Approval?''' Email Sending Approval is a feature that facilitates a structured approval process for email campaigns created by franchisees in ActiveCampaign HQ. * '''How do I start using the Email Sending Approval feature?''' Click on the '''Settings''' option in your ACHQ dashboard to configure the approval process. * '''Can I customize approval settings?''' Yes, you can customize approval settings based on your business needs, choosing from account-wide, label-based, or selective enforcement. * '''What happens if a campaign is not approved?''' The campaign will not be sent until the necessary approval is obtained from the designated reviewers. * '''How will I be notified of status updates?''' The built-in notification system will inform all relevant parties of updates regarding the campaign review status. * '''Is there a way to track campaign review progress?''' Yes, the system automatically tracks campaign status, providing a clear overview of where each campaign is in the approval process. * '''Are there any restrictions on who can approve campaigns?''' Typically, the franchisor or designated administrators have the authority to approve campaigns, ensuring that brand standards are maintained. For more detailed information, you can refer to the additional resource: [ACHQ Email Sending Approval](https://help.activecampaign.com/hc/en-us/articles/19100006940444-ACHQ-Email-Sending-Approval).
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