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```mediawiki '''Navigation:''' [[Main_Page]] > [[Campaigns]] > [[Automations]] > edit an automation email = How do I edit an automation email? = == Introduction == Editing an automation email in ActiveCampaign is a vital task for users looking to refine their email communications. Automation emails can be used for various purposes such as nurturing leads, welcoming new subscribers, and re-engaging inactive contacts. By editing these emails, you can ensure that your messaging remains relevant and impactful, ultimately improving your campaign performance. == How to Access This Feature == To access the automation email editing feature in ActiveCampaign, follow the steps outlined below. This process will guide you through navigating to the correct section where you can locate the emails that you have created within your automations. == Step-by-Step Instructions == 1. **Click** '''Automations''' on the left menu. 2. **Click** '''Automation Messages.''' 3. Locate the automation containing the email you wish to update, then **click** the right caret (>) next to it. 4. A list of your automation messages will expand. **Click** the '''Edit''' button for the email you want to update. 5. The email designer will open. Make your desired modifications to the email content or layout. 6. Once you have made your edits, **click** '''Next.''' 7. Finally, **click** '''Save and exit.''' == Configuration Options and Settings == When editing an automation email, consider the following options available for configuration within the email designer: - Adjusting subject lines - Editing the body content of the email - Changing images and layout elements - Modifying call-to-action (CTA) buttons Each of these elements can significantly impact the effectiveness of your email. Make thoughtful choices to ensure that your emails align with your campaign goals. == Best Practices and Tips == - **Personalization**: Incorporate personalization tokens in your emails to address contacts by name, improving engagement. - **Clear Call-to-Action**: Always ensure your emails have a clear and enticing call-to-action that prompts users to take the desired action. - **Responsive Design**: Preview your emails in the designer to ensure they look good on both desktop and mobile devices. - **A/B Testing**: Make use of A/B testing for subject lines or content within automation emails to find the most effective versions. == Common Use Cases with Examples == - **Welcome Series**: Many users edit their welcome emails to include specific resources or links relevant to new subscribers. - **Product Updates**: Regular editing of automation emails can ensure that your customers are informed of new product features or announcements. - **Re-engagement Campaigns**: Modify emails aimed at re-engaging inactive subscribers to include special offers or reminders of value (e.g., usage tips). == Troubleshooting == If you encounter issues while editing your automation emails, consider the following troubleshooting steps: - Ensure that you have selected the correct automation and email before attempting to edit. - Confirm that you have the necessary permissions to edit automation emails in your ActiveCampaign account. - If the email designer does not load properly, try refreshing the page or clearing your browser cache. == Related Features == For more detailed features that can enhance your automation efforts, check out: - [[Campaigns]]: Learn about different types of campaigns you can create. - [[Automations]]: Discover more about creating and managing your automations effectively. == FAQ == 1. **Can I edit my automation email after it has been sent?** No, once an email has been sent, it cannot be edited. However, you can modify future emails in the same automation. 2. **Is it possible to see a preview of my email before saving changes?** Yes, the email designer allows you to preview your email before saving. 3. **What should I do if my email doesn't appear in the automation messages list?** Make sure the automation has been published and that you are looking at the correct automation. 4. **Can I change the recipient list for an existing email in an automation?** No, the recipient list is determined by the automation settings and cannot be changed for individual emails. 5. **What types of media can I add to my automation emails?** You can add images, videos, and buttons as part of your email content. 6. **How many automation emails can I create in a single automation?** The number of emails you can create within an automation may vary based on your plan. Generally, there is considerable flexibility. 7. **How can I track performance of my automation emails?** Tracking features are available in ActiveCampaign, allowing you to see open rates, click-through rates, and other engagement metrics. By utilizing this guide, you'll be well-prepared to edit your automation emails effectively within ActiveCampaign, enhancing your overall email marketing strategy. ```
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