Editing Active Intelligence: Insights Agent (Beta) Release

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'''Navigation:''' [[Main_Page]] > [[Reports]] > Active Intelligence: Insights Agent (Beta) Release

== Active Intelligence: Insights Agent (Beta) Release ==

=== Introduction ===
The '''Active Intelligence: Insights Agent (Beta)''' is an innovative feature within the ActiveCampaign platform that revolutionizes the way users access and analyze reporting data. This tool simplifies the process of gaining insights from marketing campaigns by allowing users to ask specific questions about their performance metrics without the need for manual dashboard exploration. Instead of sifting through extensive reports, users can receive instant summaries, visualizations, and tailored recommendations, significantly enhancing their decision-making capabilities.

=== How to Access ===
To start using the '''Insights Agent''', follow these simple steps:
1. **Log into your ActiveCampaign account.**
2. **Look for the Active Intelligence icon** within your dashboard.
3. **Select the Active Intelligence icon** to begin your experience.

If you do not see the Active Intelligence option available, you can request access by commenting on the community post regarding the early access of Active Intelligence, including your ActiveCampaign account URL.

=== Step-by-Step Instructions ===
Here’s how you can effectively use the '''Active Intelligence: Insights Agent''':
1. **Initiate a Query**: Click on the '''Active Intelligence icon''' to open the conversational workspace. You can use natural language to ask your questions.
2. **Ask Specific Questions**: Enter any inquiry you have about your campaigns. For example:
   - "What are the open rates for my latest campaign?"
   - "How do my click-through rates compare to industry benchmarks?"
3. **Receive Instant Summaries**: Upon asking your question, the Insights Agent will provide you with concise summaries and visualizations that highlight critical data points.
4. **Get Tailored Recommendations**: Based on your inquiries, the Insights Agent will offer actionable optimization tips to help improve underperforming campaigns.
5. **Revisit Past Conversations**: The workspace allows you to track previous discussions, ensuring that you can follow up on specific insights without losing context.

=== Configuration Options and Settings ===
While the primary interface is designed to be intuitive, there are key features worth noting:
- **Conversational Workspace**: Enhance your experience by utilizing this space to conduct deep analyses of your campaigns.
- **Instant Visualization**: Look for quick visual representations of your data trends.
- **Actionable Optimization Tips**: Pay attention to the recommendations provided for improving specific campaign metrics.
- **History of Conversations**: Use this feature to pick up from where you previously left off in your interactions with the Insights Agent.

=== Best Practices and Tips ===
To maximize the utility of the '''Active Intelligence: Insights Agent''', consider the following best practices:
- **Be Specific in Your Questions**: The more detailed your inquiries, the better the responses you will receive from the Insights Agent.
- **Follow-up Questions**: Don’t hesitate to ask follow-up questions for deeper insights. For example, if you learn that your open rate is low, ask for specific recommendations to improve it.
- **Utilize Tailored Recommendations**: Take action on the optimization tips provided to enhance your campaign's performance.
- **Monitor Trends Regularly**: Use the visualization features consistently to understand trends over time.

=== Common Use Cases with Examples ===
Here are several practical applications of the '''Insights Agent''':
- **Competitive Benchmarking**: Ask, "How do my open rates compare to industry standards for [specific industry]?"
- **Performance Optimization**: Inquire, "Give me specific recommendations to increase my open rates."
- **Audience Retention**: Query, "How can I reduce my unsubscribe rates?"
- **Campaign Diagnosis**: Pose a question like, "Why did my open rate drop in March?" to get a root cause analysis and suggested follow-up actions.

=== Troubleshooting ===
While using the '''Active Intelligence: Insights Agent''', you might encounter the following issues:
- **No Access to Active Intelligence**: Ensure your account is eligible for this feature. If not, request access via the community post linked above.
- **Unexpected Results**: If the outputs do not seem relevant, try rephrasing your questions for clarity and specificity.

=== Related Features ===
For further learning, consider exploring other related features, such as [[Reports]], which can provide more traditional reporting options alongside the innovative insights offered by the Insights Agent. 

=== FAQ ===
'''Q1: What type of questions can I ask the Insights Agent?'''
A1: You can ask a wide range of specific questions about your campaigns, KPIs, and performance metrics.

'''Q2: Is the Insights Agent available for all subscription plans?'''
A2: This feature is currently available for specific plans, including Starter, Plus, Pro, and Enterprise.

'''Q3: What happens if I don’t see the Active Intelligence icon?'''
A3: If the icon is not visible, you can request early access by following the instructions provided in the access request community post.

'''Q4: Can I ask for recommendations based on my campaign performance?'''
A4: Yes, the Insights Agent provides tailored optimization recommendations based on your campaign performance data.

'''Q5: Are there any limitations to what I can ask?'''
A5: While the Insights Agent is versatile, it is best used for targeted questions related to campaign metrics rather than broad or vague inquiries.

'''Q6: How often can I use the Insights Agent?'''
A6: You can use the Insights Agent as often as you like, making it a valuable tool for ongoing analysis and optimization.

'''Q7: Can I save my conversation history?'''
A7: Yes, the Workspace allows you to revisit past conversations, making it easier to keep track of your inquiries and the insights provided.

=== Additional Resources ===
For more information on using the Insights Agent, you can refer to the detailed guide in the following resource: [https://help.activecampaign.com/hc/en-us/articles/20843404001436-Active-Intelligence-Insights-overview How to use the Insights agent?]
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