Editing AI Actions Library

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'''Navigation:''' [[Main_Page]] > [[Automations]] > AI Actions Library

== Introducing AI Actions Library ==

The '''AI Actions Library''' is a powerful feature within [[Automations]] of ActiveCampaign that allows users to automate marketing tasks effortlessly using advanced AI technology. Previously known as the '''AI Prompt Block''', this feature enables marketers to harness the potential of artificial intelligence to enhance customer interactions and streamline marketing processes. The AI Actions Library allows you to write email content based on contact behavior, tag or update contact fields, and ultimately deliver hyper-personalized messages tailored to the unique behaviors and responses of customers. This article will explore the details of the AI Actions Library, its benefits, and how to implement it effectively for optimal results.

== How to Access the AI Actions Library ==

To begin using the AI Actions Library, you must first ensure that your ActiveCampaign account has access to this feature. The AI Actions Library is available as an add-on and requires administrative permissions to purchase.

== Step-by-Step Instructions ==

Follow these steps to purchase and access the AI Actions Library:

# Click your name on the bottom left of your screen in ActiveCampaign.
# Select the '''Billing & Upgrade''' option from the modal window that appears.
# Under the '''Your Plan''' tab, click '''Edit''' next to where it states your current '''Activity Limit'''.
# A modal window will pop up. Use the dropdown menu to select your desired activity limit.
# The modal will display the additional cost associated with your selection. Review it carefully and then click on the '''Review purchase''' button.
# Finally, to confirm your changes, click '''Confirm purchase'''.

Once the AI Actions Library is purchased, it will be available for use in your automation workflows.

== Configuration Options and Settings ==

The AI Actions Library provides several options that enhance the way you can interact with your customers. Key configuration options include:

* '''Explore ready-to-use AI actions''': Access a library of pre-built AI actions that can be seamlessly integrated within your automation builder.
* '''Analyze and categorize data''': Utilize AI to detect sentiment, analyze customer behavior, and classify text based on feedback received. This allows for effective follow-ups based on the sentiment of customer feedback.
* '''Real-time personalization''': Generate contextual responses that directly address customer inquiries, enhancing the user experience.
* '''Instant translations''': Automatically detect the language of your customers and translate messages to ensure replies are delivered in their preferred language.

== Best Practices and Tips ==

To maximize the benefits of the AI Actions Library, consider the following best practices:

* Regularly explore the available '''AI Actions''' to keep your automations fresh and effective.
* Utilize the sentiment analysis feature to trigger follow-up actions that are appropriate to the emotional tone of customer feedback.
* Implement real-time personalization in your responses to create a more engaging and interactive experience for your customers.
* Take advantage of instant translations to broaden your audience reach and cater to non-native speakers.

== Common Use Cases with Examples ==

The AI Actions Library can be utilized in various marketing scenarios. Some common use cases include:

* **Customer Support Automation**: By employing AI actions, businesses can automatically respond to frequently asked questions in real time, thus improving response times and customer satisfaction.
* **Email Marketing**: Create dynamic email content that adjusts based on the recipient's behavioral data, ensuring more relevant messages are sent to different segments of your audience.
* **Feedback Management**: Leverage data analysis capabilities to classify customer feedback and respond accordingly, which fosters improved engagement and customer relations.
* **Multilingual Communication**: Use the instant translation feature within the AI Actions Library to communicate effectively with clients in their native languages.

== Troubleshooting ==

If you encounter issues while using the AI Actions Library, consider the following steps:

* Ensure that your account has the AI Actions Library add-on purchased and enabled.
* If an AI action isn't functioning as expected, recheck the configuration settings in your automation to ensure all parameters are set correctly.
* For any persistent issues, consider reaching out to ActiveCampaign support for assistance or check the help documentation for troubleshooting tips.

== Related Features ==

For further enhancements to your marketing strategy, you may also want to explore the following features in ActiveCampaign:

* [[Automation]]
* [[Email Marketing]]
* [[Segmentation]]

== FAQ ==

'''Q1: What happens if I change my activity limit after purchasing the AI Actions Library?'''
A1: If you change your activity limit, the modal will display the new associated cost, and you'll need to confirm the purchase again.

'''Q2: Do I need any special permissions to access AI Actions Library?'''
A2: Yes, only administrators of the ActiveCampaign account can purchase the AI Actions Library.

'''Q3: Can I use AI Actions in any automation?'''
A3: Yes, once enabled, you can integrate AI Actions in any automation workflow you create.

'''Q4: Is there any training available for using AI Actions?'''
A4: While specific training may not be provided, you can find resources and detailed instructions in the ActiveCampaign help documentation.

'''Q5: How does the language detection feature work?'''
A5: The AI Actions Library automatically analyzes incoming messages to detect the language being used, allowing for immediate translation into responses in the customer's preferred language.

'''Q6: What types of customer behavior can be analyzed?'''
A6: AI Actions can analyze various customer behaviors including sentiment detection, interaction history, and response rates.

'''Q7: Can AI Actions be customized further?'''
A7: AI Actions in the library are pre-built, but the actions can be adapted to fit your specific business processes through parameter adjustments.

== Additional Resources ==
* [How to purchase Activities?](https://help.activecampaign.com/hc/en-us/articles/20331764650140-Purchase-activities-with-a-monthly-limit)
* [AI Actions Library Overview](https://help.activecampaign.com/hc/en-us/articles/18429175410332-AI-Actions-Library-overview#h_01JKRPGT8MHC1EW7SKVAXNSQKS)
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