Editing 1:1 email

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'''Navigation:''' [[Main_Page]] > [[Automations]] > 1:1 email

== How to Rename an Automated 1:1 Email ==

In ActiveCampaign, the 1:1 email feature allows users to send personalized emails directly as part of their automation workflows. This feature is crucial for maintaining a personal touch in automated communications, helping to enhance engagement with contacts. Renaming a 1:1 email can lead to better organization and clarity, especially when multiple emails are created for different purposes within an automation.

== How to Access This Feature ==

To access the option to rename a 1:1 email, you need to log in to your ActiveCampaign account. Navigate to the Automations section where you can manage your existing automations and make necessary adjustments to the 1:1 emails you've set up within those workflows.

== Step-by-Step Instructions ==

Follow these steps to rename an automated 1:1 email:

# Click on '''Automations''' to go to the Automations Overview page.
# Locate the automation that contains the 1:1 email you wish to update, and click on '''Edit''' for that automation.
# Click the '''Send a 1:1 email''' action that you want to modify.
# In the field labeled '''Email name''', type a new unique name for your email. It is important to remember that each 1:1 email you create requires a unique name to avoid confusion.
# Finally, click '''Save''' to apply the changes.

This simple process ensures that you can keep your emails well-organized and easier to identify within your automation setup.

== Configuration Options and Settings ==

Within the context of renaming a 1:1 email, the primary configuration option to be aware of is the '''Email name'''. It is essential to ensure that each name is unique as this helps in differentiating between multiple 1:1 emails. Proper naming conventions can significantly streamline the process of managing emails in ActiveCampaign.

== Best Practices and Tips ==

- Always use descriptive names for your 1:1 emails. This helps in identifying the purpose of each email at a glance.
- Avoid using generic names that may overlap with other email actions within automations.
- Regularly review your automations to ensure that email names still make sense as your workflow evolves.
- If working with a team, establish a naming convention to maintain uniformity and clarity across different users.

== Troubleshooting ==

If you encounter issues while renaming a 1:1 email, consider the following:

- Ensure that you are trying to rename a 1:1 email that is part of an active automation. Renaming options may not be available for inactive or paused automations.
- Confirm that you are entering a unique email name. If the name already exists for another 1:1 email in the same automation, the system will prompt you to enter a different name.
- If the changes do not seem to save, check your internet connection and attempt to refresh the page before trying again.

== Common Use Cases ==

1. **Sales Outreach**: When using 1:1 emails for sales outreach, you might rename emails based on the recipient's interests, making them more relevant to the individual.
   
2. **Customer Follow-Ups**: Use specific naming for follow-up emails based on prior interactions (e.g., "Follow-Up on Subscription Inquiry"). This can help in quickly identifying emails related to specific customer inquiries.

3. **Event Invitations**: When sending invitations for events, rename emails to reflect the event name or date, ensuring easy access and organization.

== FAQ ==

=== What plans support the 1:1 email feature? ===
The 1:1 email feature is available for users on the Plus, Professional, or Enterprise plans.

=== Can I use the same name for different 1:1 emails? ===
No, each 1:1 email must have a unique name to prevent confusion within your automations.

=== What should I do if I forget the name of a 1:1 email? ===
You can check the Automations Overview page to see all your automations and their respective 1:1 email names.

=== Is there a character limit for the email name? ===
While the documentation does not specify a character limit, it is advisable to keep names concise yet descriptive for clarity.

=== How do I delete a 1:1 email? ===
To delete a 1:1 email, you will need to navigate to the relevant automation, click on the 1:1 email action, and select the delete option.

=== Can I rename a 1:1 email after it has been sent? ===
Yes, you can rename a 1:1 email at any time within the automation, regardless of whether it has been sent.

=== Will changing the name affect the email sent to recipients? ===
No, changing the name of the 1:1 email in your automation will not affect the content or subject of the email that has already been sent to recipients.

In conclusion, renaming your automated 1:1 emails in ActiveCampaign is a straightforward process that can significantly enhance your ability to manage email communications effectively. By following the instructions and best practices outlined in this article, users can ensure a more organized approach to their automation workflows.
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