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Zendesk Support Integration Update
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== FAQ == === What kind of data can be mapped from Zendesk to ActiveCampaign? === You can map data related to '''deals''', '''accounts''', and '''private custom objects''', in addition to contact information. === How do I connect my Zendesk account to ActiveCampaign? === You can connect your accounts by navigating to the '''Integrations''' section in ActiveCampaign and selecting '''Zendesk Support'''. === Can I customize how data is imported from Zendesk? === Yes, the integration allows for data mapping customization to fit your specific needs. === What should I do if data isn't syncing between Zendesk and ActiveCampaign? === Check your integration settings and data mappings. Ensure both accounts are authenticated, and consult support if issues persist. === Is there a limit to the amount of data I can import from Zendesk? === Data import limits may vary based on the plan you are using, but there are generally no strict limits on the types of data you can map. === How does the integration improve customer experience? === By mapping relevant data, businesses can create personalized marketing campaigns and customer interactions based on current ticket statuses and histories. === Can I revert my changes if I misconfigure the integration? === Yes, you can edit or reset your data mappings at any time within the integration settings. For further insights and updates about the Zendesk Support Integration and other integrations, keep an eye on our official documentation. ```
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