Editing Why emails may be delayed (section)

== FAQ ==

=== 1. Why is my email stuck in a pending status? ===
Pending emails are often awaiting compliance review, particularly if they are first-time campaigns.

=== 2. How long should I wait before re-sending a campaign? ===
If your email remains undelivered for more than 72 hours, you may consider re-sending after analyzing potential issues.

=== 3. What should I do if my email bounces? ===
Review the bounce report to identify the recipients and ensure that addresses are valid and active.

=== 4. Can high email volume affect delivery times? ===
Yes, higher volumes can lead to delays both on ActiveCampaign’s servers and at receiving servers.

=== 5. What are 4xx responses from recipients? ===
These are reputation-based deferral messages indicating that your sending rate has exceeded the allowable limits temporarily.

=== 6. Do attachments in emails cause delays? ===
Yes, larger attachments can slow down the processing time, both on the sending and receiving ends.

=== 7. Where can I get help for unresolved delivery issues? ===
You can contact the [[Customer_Experience_Team]] for assistance regarding any ongoing delivery problems.

By understanding the potential causes for email delays and following these guidelines, you can enhance your email campaign effectiveness and ensure a smoother delivery process.
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