Editing WhatsApp template guide (section)

=== FAQ ===
'''Q1: How long does it take for a template to be approved?'''
A1: The approval process can take up to 48 hours.

'''Q2: What types of content can be included in a WhatsApp template?'''
A2: You can include text, images, videos, and variables in the template.

'''Q3: Can I send marketing messages to users in the United States?'''
A3: Currently, it is not possible to send marketing templates to customers with a United States phone number.

'''Q4: What should I do if my template is rejected?'''
A4: Review the rejection reason, address formatting issues, and ensure you comply with the content guidelines.

'''Q5: How many buttons can I add to a WhatsApp template?'''
A5: You can add up to three '''Quick Reply''' buttons or one **Call-to-Action** button, depending on your choices.

'''Q6: Can I reuse templates?'''
A6: Yes, templates can be reused, especially if they are designed with context and variables.

'''Q7: What happens when a customer replies within 24 hours?'''
A7: If a customer replies within 24 hours, the conversation continues, and the timer resets.

For further resources and product documentation, visit the Hilos help center and the ActiveCampaign blog for additional updates and guides.
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