Editing Update contact fields (section)

== FAQ ==
=== 1. What types of fields can I update during a conversation? ===
You can update standard fields such as '''First name''', '''Last name''', '''Email address''', '''Phone number''', '''Account''', and '''Job title'''.

=== 2. How do the changes reflect on the contact's profile? ===
Any updates made to the fields during a conversation will appear on the contact's profile record ensuring all data is current.

=== 3. Is this feature available in all ActiveCampaign plans? ===
This feature is available for users under specific plan types; however, note that '''Conversations''' is no longer available for purchase as of January 3, 2023.

=== 4. What if I mistakenly save incorrect information? ===
If you save incorrect information, you can update it again by following the same steps for editing the fields during another conversation.

=== 5. Are there any restrictions on which fields can be updated? ===
Fields that allow updates depend on your account’s permissions and settings. Some fields may be restricted from editing.

=== 6. Can I update custom fields during a conversation? ===
Yes, you can update custom fields if they are available and authorized for editing during a conversation.

=== 7. What happens if I click the '''Save''' button without entering new information? ===
If you click the '''Save''' button without making any changes, no updates will occur, and the field will retain its original value.

By understanding how to effectively update contact fields during conversations, you can enhance your interaction quality and maintain accurate customer data.
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