Editing Unarchive an Agency or Reseller Partner child account (section)

=== FAQ ===
'''Q1: Can I unarchive any child account regardless of how long it has been archived?'''
A1: No, you can only unarchive accounts that have been archived for less than one year.

'''Q2: Will I receive any emails after unarchiving a child account?'''
A2: Yes, you will receive a receipt of payment and a confirmation email once the account is unarchived.

'''Q3: What happens if an account is archived for more than one year?'''
A3: Accounts archived for over one year do not retain any data, and you will need to create a new account for your customers.

'''Q4: Can I provide an additional free renewal for trial accounts?'''
A4: Yes, Agency or Reseller Partners are permitted to provide one additional free renewal for trial accounts within a two-week period.

'''Q5: Where can I manage my child accounts?'''
A5: You can manage your child accounts through the '''Partner Portal'''.

'''Q6: Are there any charges for the unarchive process?'''
A6: Yes, the partner is charged for the account upon submitting the renewal details.

'''Q7: Who receives the emails regarding the unarchive process?'''
A7: The partner who manages the account, not the admin user, receives the email confirmations.

For more information on account management practices, be sure to refer to the relevant sections within [[Account]] and [[Agency or Reseller Partners]].
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