Editing Troubleshooting issues with domain authentication (section)

=== Frequently Asked Questions (FAQ) ===

'''Q: What is the purpose of domain authentication?'''  
A: Domain authentication enhances your email deliverability, ensuring that your emails reach your recipients' inboxes while protecting your brand.

'''Q: How can I check if my DNS records are correctly set up?'''  
A: Use tools like [https://mxtoolbox.com/DNSLookup.aspx] to view and verify your DNS settings.

'''Q: What should I do if I see a legacy TXT record error?'''  
A: Update your DKIM setup to include CNAME records as recommended by ActiveCampaign for better security.

'''Q: How can I fix issues with my CNAME records?'''  
A: Verify that both required CNAME records are present and contact your DNS provider for assistance if necessary.

'''Q: Is domain authentication available on all plans?'''  
A: Yes, domain authentication is available on Starter, Plus, Pro, and Enterprise plans.

'''Q: What is the significance of DKIM and CNAME records?'''  
A: DKIM (DomainKeys Identified Mail) helps prevent email spoofing by verifying the sender using cryptographic signatures, and CNAME records are a more secure method of achieving this than traditional TXT records.

'''Q: Can I revert back to using TXT records for DKIM?'''  
A: While you can continue using legacy TXT records, it is not recommended due to security concerns; it is advisable to transition to CNAME records.

By using this article, you should be able to troubleshoot most issues related to domain authentication effectively, ensuring a smoother email sending experience through ActiveCampaign.
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