Editing Sync one off emails (section)

=== FAQ ===

# '''What types of emails can I sync using the Outlook Add-in?'''
You can sync individual emails sent from your Outlook to a Contact in ActiveCampaign.
 
# '''Can I sync the same email multiple times?'''
No, you cannot sync an email more than once. The sync button will be grayed out if the email has already been synced.

# '''Where can I find the synced emails in ActiveCampaign?'''
The synced emails will appear in the Contact's record under the email tab and in the recent activity feed.

# '''What should I do if the Outlook Add-in does not open?'''
Ensure your Outlook application is updated, and verify that the add-in is correctly installed. If issues persist, consider reinstalling the add-in.

# '''Is this feature available for all ActiveCampaign plans?'''
Yes, the sync one-off emails feature is available for Starter, Plus, Pro, and Enterprise plan types.

# '''Does syncing emails affect the email delivery?'''
No, syncing one-off emails does not affect email delivery; it merely logs the email in ActiveCampaign.

# '''Are there size limits for the emails that can be synced?'''
The documentation does not specify size limits for synced emails; typically, Outlook's constraints apply.

For more resources and detailed information, please see the Outlook Add-in Overview.
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