Editing Sync contacts from ActiveCampaign to Zendesk Sell (section)

== FAQ ==
=== 1. Do I need a separate Zendesk Sell account for this integration? ===
Yes, this integration requires an active Zendesk Sell account.

=== 2. Can I connect multiple Zendesk Sell accounts to ActiveCampaign? ===
Yes, you can connect more than one Zendesk Sell account to your ActiveCampaign account.

=== 3. What types of contact fields can I sync to Zendesk Sell? ===
You can sync standard contact fields and custom contact fields from ActiveCampaign to Zendesk Sell.

=== 4. What happens when I disconnect my Zendesk Sell account? ===
No information will be lost in Zendesk Sell upon disconnection, but you will be unable to sync future contact information from ActiveCampaign.

=== 5. Is it necessary to map all fields to sync contacts? ===
You must map the **last name** and **email** fields, while additional mappings are optional.

=== 6. Can I add tags during the sync process? ===
Yes, you can apply tags from Zendesk Sell to the leads being created as part of the integration.

=== 7. How can I troubleshoot connection issues? ===
Ensure both accounts are active and configured correctly, check field mappings, and consider re-authenticating if necessary.

By following the steps outlined above, you can effectively set up and manage the synchronization of contacts between ActiveCampaign and Zendesk Sell, improving your CRM workflows and enhancing sales effectiveness.
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