Editing Start an automation from a conversation (section)

== FAQ ==
=== 1. What triggers an automation when starting from a conversation? ===
The automation is triggered when a visitor submits their email address through the '''Conversations Chat Form''' during a chat interaction.

=== 2. Can I customize the message sent to contacts after they enter into the automation? ===
Yes, you can customize follow-up messages and other actions within the automation workflow.

=== 3. Is there a limit on how many tags I can add to a contact automatically? ===
While there is no explicit limit on tags, it's advisable to use them strategically to avoid clutter and confusion.

=== 4. What happens if a visitor does not submit their email? ===
If a visitor does not submit their email, they will not be captured as a contact and cannot be added to your automation.

=== 5. Can I view analytics for automations started from conversations? ===
Yes, you can track the performance of your automations, including open and click-through rates, through the analytics section of your ActiveCampaign account.

=== 6. Are there any specific plans that support automations from conversations? ===
This feature is available across various ActiveCampaign plans, including Starter, Plus, Pro, and Enterprise.

=== 7. How can I find prebuilt automations for conversations? ===
You can access prebuilt automations specifically for contacts created from conversations in the automation recipe modal when creating a new automation.

For further details and resources, be sure to explore the documentation on [Creating an automation](https://help.activecampaign.com/hc/en-us/articles/218788687) and other related features.
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