Editing Send broadcast SMS messages (section)

== FAQ ==

=== 1. What is the character limit for SMS and MMS messages? ===
An SMS message can contain up to 160 characters, while an MMS message can contain up to 1600 characters, including images.

=== 2. Do I need consent from contacts to send SMS? ===
Yes, explicit consent is required from contacts to send them SMS messages.

=== 3. Can I send MMS messages if I have a UK registered number? ===
No, MMS messages are not supported for UK registered numbers. Messages with images will be converted to SMS.

=== 4. How do I track the engagement of my SMS messages? ===
You can track engagement by enabling the '''Automatically shorten and track links''' option when composing your message.

=== 5. What plans support the SMS functionality? ===
The SMS functionality is available with the Plus, Professional, and Enterprise plans, and you must also have the SMS add-on.

=== 6. How can I generate a message using AI? ===
You can generate a message by providing a prompt in the SMS Campaign section or by using the AI feature when creating a new message.

=== 7. What should I do if my contacts are not receiving SMS messages? ===
Ensure that you have obtained consent, check for any delivery errors, and verify that the contact numbers are valid and properly formatted.

This article should help you navigate the capabilities and functionalities of the '''Send Broadcast SMS Messages''' feature effectively in ActiveCampaign. Follow these guidelines to enhance your communication strategies and achieve greater engagement with your audience.
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