Editing SMS Campaign Performance report (section)

== FAQ ==
=== 1. What is included in the SMS Campaign Performance report? ===
The report aggregates data from all broadcast SMS campaigns, showcasing total campaigns sent, delivery rates, click rates, reply rates, fail rates, and opt-out rates.

=== 2. Do I need special permissions to access the SMS Campaign Performance report? ===
Yes, you need the '''SMS add-on''' and appropriate permissions to access Reports and Campaigns in your ActiveCampaign account.

=== 3. Can I view individual SMS campaign performance metrics? ===
Yes, you can click on the '''Report''' button for any listed SMS campaign to view its individual performance metrics.

=== 4. Are replies to SMS messages from automations included in this report? ===
No, metrics and replies regarding SMS messages sent from automations are not included in the report.

=== 5. How can I filter the report data? ===
You can filter the report data by '''List name''', adjust the '''date range''', or search for a specific campaign by name.

=== 6. What should I do if I see high opt-out rates? ===
Consider reviewing the content of your SMS messages and strategies, and potentially seek customer feedback to improve engagement.

=== 7. How often should I review the SMS Campaign Performance report? ===
It's advisable to review this report regularly to ensure your SMS marketing strategies are effective and to adjust based on insights.

For further guidance, refer to the [[Reports]] and [[SMS]] categories.
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