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SMS Automation Action Improvements
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=== FAQ === '''Q1: Which ActiveCampaign plans support SMS Automation Action?''' A1: The SMS feature is available on Marketing Plus, Professional, and Enterprise plans, as well as Sales Plus, Professional, and Enterprise plans. '''Q2: How do I preview my SMS messages?''' A2: Utilize the SMS message preview feature available in the configuration interface before saving your changes. '''Q3: Can I personalize my SMS messages?''' A3: Yes, you can use chip-based tags for personalization, allowing for dynamic content based on your contacts. '''Q4: What happens if my SMS messages donβt deliver?''' A4: Check the formatting of phone numbers and ensure you have adequate SMS credits in your account. '''Q5: Where can I learn more about purchasing the SMS add-on?''' A5: You can find more information on purchasing the SMS add-on and SMS credits [here](https://help.activecampaign.com/hc/en-us/articles/115000105844-Purchasing-the-SMS-add-on-and-SMS-credits). '''Q6: How do I access the complete guide on sending SMS messages?''' A6: You can access the detailed guide on sending SMS messages [here](https://help.activecampaign.com/hc/en-us/articles/115000103510-How-to-send-SMS-messages-to-your-contacts#how-to-send-sms-messages-to-your-contacts-0-0). '''Q7: Where can I see the new standards for marketing automation?''' A7: For insights on new standards in marketing automation, check out the article [here](https://www.activecampaign.com/blog/2024-automation-enhancements). With these improvements, the SMS automation action feature enhances user experience and effectiveness in reaching out to customers through text messaging. By following the above instructions, tips, and best practices, users can leverage this powerful tool to its fullest potential.
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