Editing Engagement Management tool (section)

== FAQ ==
=== What happens to unengaged contacts once they are unsubscribed? ===
Unengaged contacts are removed from your selected list but can be re-added if you obtain new engagement from them.

=== Can I see which contacts will be unsubscribed before running the Engagement Management tool? ===
No, the tool does not provide visibility into which contacts will be unsubscribed prior to execution.

=== Can I apply different tags for different lists? ===
Yes, you can apply different tags for each list when unsubscribing unengaged contacts.

=== Will Apple MPP Opens affect my engagement metrics? ===
No, Apple MPP Opens are not counted as engagements when determining which contacts to unsubscribe.

=== How can I re-engage contacts before unsubscribing them? ===
Consider sending a targeted re-engagement campaign offering incentives or updates to encourage previous contacts to interact with your emails again.

=== Is it possible to undo an unsubscription? ===
No, once contacts are unsubscribed using the Engagement Management tool, this action cannot be undone.

=== How long does the unsubscription process take? ===
It can take up to an hour for the Engagement Management tool to unsubscribe unengaged contacts from your list.

For more information on best practices for maintaining engagement and insights into utilizing your ActiveCampaign tools effectively, consider exploring additional articles in the [[Contacts]] and [[Engagement Management]] categories.
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